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July 2025 by Lisa Kirner
Great team of employees at S Main St CVS!!!!!
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July 2025 by P Keb
Im in here every month or more
Very helpful
They are always jammed packed and still provide very good service
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July 2025 by Robyn
always a pleasure, especially when TJ or Sania are there!
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June 2025 by Jeffy Drakos
So I went to CVS thinking I was just gonna grab some snacks and maybe vibe by the cough drops or whatever. But no. CVS had other plans. From the second I walked in, I was attacked by fluorescent lights, the smell of expired vitamins, and a cashier who looked like they were about to quit mid-scan.
So me and my friend are browsing the candy aisle, right? His grampy’s with us, and he’s like, “Ooo Werther’s Original,” which should’ve been the first red flag. Man pops a hard candy in his mouth like it’s no big deal. Two seconds later, he starts choking, then flops to the floor like a fish at a seafood market. 😳
I’m screaming, people are freaking out HE HAD A SEIZURE! What do the CVS employees do? NOTHING. One of them literally yelled at him like “Sir you can’t lay there!” as if he CHOSE to go full seizure mode on the tile floor. Like bro, he’s fighting for his life, not doing yoga.
Eventually, some random customer with a Target bag called 911 because the CVS staff was acting like NPCs in a broken video game. Paramedics showed up, saved Grampy (legend), and he survived, but he will probably never eat a hard candy again. And honestly, I get it.
So yeah. CVS gave my friend’s grampy a near-death experience, yelled at him while he flopped like a Magikarp, and didn’t even offer a coupon after. 0/10. I’m never going back unless I want danger, drama, and discounted lotion.
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June 2025 by Jone Hammer
My cousin, Hans Kirsne, came here with a few of my brothers, his grampy, and I. While we were here his grampy found a candy on the floor and consumed it because he was hungry and there were no senior or veterans' discounts for anything! He later fell ill with SEVERE phenylketonuria and had a seizure. While he was flopping around on the floor like a fish the lady at the cash register said we needed to get out and bring him with us. She was an incompetent specimen and deserves forty lashes. Hans, I am sorry for your grampy.
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June 2025 by James
Kicked out somebody’s grampy for having a heart attack, pretty ironic for a pharmacy.
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May 2025 by Celie
Rude cashier at front of store, never acknowledged me, I told her I was there to pick up an order, again she just gave me a nasty look, told her my name , she scans my order, never asked for my ID, she still said nothing, just drops bag on the counter. I asked if there was a receipt, she gives me an annoyed look and says no, no receipt you are all set. The shift supervisor’s response when I politely told her about the experience said that the cashier hadn’t eaten in 8 hours and they all had a bad morning. I told her while I can sympathize with all of that, it’s not the rest of the customers who came in after the fact that was the reason they all had a bad morning and that it’s no reason to be rude and ignore people and give them nasty looks and make their shopping there miserable. This location is going downhill, not shopping there again.
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May 2025 by Michael Flanagan
Review for CVS – S. Main Street, Doylestown
Customer service at this location has been inconsistent for over a year, but unfortunately, it seems to be steadily declining. Today, I stopped in to pick up a prescription and was disappointed once again by the lack of courtesy and professionalism.
There was one person at the counseling window, one car at the drive-thru, three customers at the island, and no one actively at the main counter when I approached. The staff member abruptly shouted, “I CAN TAKE THE NEXT PERSON!”—with no greeting or acknowledgment. When I stepped forward, she immediately demanded, “LAST NAME. DATE OF BIRTH,” without a single polite phrase or tone.
I mentioned I was picking up three prescriptions. She bluntly responded, “There is only one,” and made no effort to look further or offer assistance in checking for the others. There was no conversation, no attempt to be helpful—just short, clipped commands. At checkout, she barked, “SIGN THE PAD!” again with no pleasantries or basic customer courtesy. The transaction ended without even a “thank you” or any closing acknowledgment.
With so many options now available—from online pharmacies to in-store services at Target and grocery chains—you’d expect CVS to prioritize customer experience. Unfortunately, this visit reflects a serious lack of care and training in customer interaction. I hope this feedback is taken seriously and improvements are made.
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May 2025 by Randy White
Terrible. The entire pharmacy closes at lunch time (when many people have time to pick up their prescriptions). There were many people standing in a line before 2 p.m., just waiting for the locked down pharmacy windows to reopen. I just wasted a bunch of time and CVS lost a customer for good.
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April 2025 by Jonathan Golden
Absolutely the worst pharmacy I have ever experienced. Rude, unhelpful just awful customer service!!!! I get monthly prescriptions and always an issue and always treated with rudeness...overall the store should close and put in a Walgreens!!!
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March 2025 by Jen H
Pharmacy associates are never helpful and always seem to be irritated you’re there.
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March 2025 by Sharon Varecha
Was able to fill an Rx VERY quickly, while I waited. Had 3 CVS gift cards saved to Google wallet and was able to use them without a problem (clerk thought I couldn't use them on an Rx, but someone helped her do it). This was the 2nd CVS I went to because the 1st one was just about to close and then found out they didn't have the med in stock. So glad they called the other very local store to confirm they had in stock and sent me on my way! Thanks CVS!
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February 2025 by Rick
So I went in there tonight to pick up a prescription,, some young lady said yes we have one thing for you,, she mumbled something and proceeded to walk away and started putting scripts up for people in the bins with no real explanation on why I'm just standing there... finally I asked and she said you're waiting for the pharmacist.... to which I sat down in a chair still nobody telling me how long or what was going on .... finally after about 10 minutes of sitting there I just left ,,without my prescription which I would have liked to have gotten,, but since their lack of communication and everybody being too busy to help me or explain to me what was going on or how long it would take ,,I just left ?I won't do business with them again!!t was just mind-boggling to me..
I can't do that in my business working on cars I give people the utmost respect and as friendly and informative as possible..... was like going to a pharmacy in Bizarro world,,,SMH ....2 strikes ,won't be back ..already switched to Harris ..much better 👍
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December 2024 by Alexia Minschwaner
Very helpful and informative on the phone. Excellent customer service
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November 2024 by Ginny O
I was at this location today 11/15/24 around 3pm for a passport photo. I met a young lady at the front checkout with a dark curly hair wearing gloves .I didn’t get her name and a slim guy with long maroon colored hair braided in two. The young lady was so unbelievably rude. She took my pic and uploaded it to the system I asked to see it on the screen before printing and her language was that ‘Technically am not allowed to show you until it’s printed “. For real!! My own pictures ? That I am paying for? I thought she was kidding but she printed it and handed it to me without letting me look at it.It was such a horrible quality and badly taken .There was another lady who came over and stood there with her staring at me . She was in a red T shirt I assumed she was the manager but did not say a word .She was just staring at me and the other boy was busy using the ‘F’ word in front of customers.I didn’t read reviews from other people before going to this store. If you are lucky to read reviews before going for passport please go to FEDEX just a few blocks from CVS you will be glad you did. I got awesome and quality pictures and good customer service. Never going back to that branch of CVS. They are terrible and act like they are doing you some favors.Am sure they have lost lots of customers who don’t bother to write reviews and just never return there.
Ginny
