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October 2023 by JoAnn S.
I'm not happy with the raspberries. Buy raspberries on a Sunday and moldy on Monday. So disappointed. Bring it back they say. Do you know how many special trips I'd have to make. Their always under stocked with their name brands. FRUSTRATING. Shelves are always empty. Still haven't recovered from Covid. I guess that's a good excuse. Let's go with that.
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October 2023 by Michael Stewart
Welcome to GIANT! We’ve got slim pickings on items and make you do the work for us! That’s right, all our lines are self-checkout! Well, except for one. What’s that you ask? Even during rush hour of a week day when you’re just trying to get home? Even during rush hour of a week day when you’re just trying to get home.Do better.
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September 2023 by Raymond Smith
Beautifull modern store. It has the scanning wands that make checkout a snap. As in all giants, brand name products are expensive, but store brands are affordable.
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August 2023 by First name Last name
IMO Giant is the best grocery store period! The stores are typically nicer in appearance than most others are the layout actually makes sense. Their prices are cheaper than the competition and they have better sales and special deals than most.
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August 2023 by Miche
Lots of registered open,Floral dept looked great.I came for some tortillas and creamer.They had everything I needed.Check out Staff was nice.Everything looked so tidy and new
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July 2023 by Under C.
The only thing more appalling than the lack of management is the behavior of customers and the way they treat associates, unwanted product thrown in places that'd warrant them out of temp, subs left in spots with little relevancy, some of us provide ball-sucking service and still get told to "get the fuck out of my way", half the time product can't be put out because of department cluttering or just plain ignorance on customer behalf (standing mid aisle texting Stacy about those cheese shop almonds). Corporate spends the companies money a year in advance and then cuts the hours from people living paycheck to paycheck: for every one thing giant does for its community it does 5 things to return to damage workplace efficiency to save as much money as possible I
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June 2023 by Chiara Chandoha
Wowwww, a really super nice, brand new Giant grocery store! Amazing selection, fully stocked with any thing you would imagine in a supermarket! Great produce arcing with an organic selection a that was large. All the produce looked great! Next to produce was a hot food bar, a bakery and a sushi bar too! You need it for dinner, lunch, breakfast or anything in between, this Giant has it! Dry aged beef case too. My only complaint is the large self checkout, come on, hire some folks!
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June 2023 by Bekah N
Will NEVER go back here. Or to another Giant at this point. I placed an order on Giant Direct and went to the store to pick up and… it wasn’t ready. Not only not ready, but no record of it. I received a “yeah, sorry, I don’t have an order for you. Are you sure you’re at the right store.” The girl came out and I showed her the email and she saw that the date, time and store were correct and just said she’s not sure how that happened and that she would go in and come back out with the customer service number. To which I called and there was an 80 MINUTE WAIT! She must’ve seen my frustration and came to my car and just said she’ll call CS later and then call me to let me know what she found out. NO phone call from her, or the store. I have a crazy schedule and no other time available to pick up groceries this week and they WEREN’T ready when I needed them. Hardly any apology from the store even! I did email CS right after that as well and NO response from them. Customer Service is clearly lacking from this store and from Giant as a whole. I’ve been shopping at Giant for more than 10 years and now I am finding another store to my shopping as I am beyond livid.
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June 2023 by Lizzay B
We were at this Giant last Saturday May 6th.Glad that we found hash browns but we found mold on strawberries with this not sure how fresh the stuff at this place and price is high probably that’s why there’s not much people buying produces and end up to be waste. Very sad.
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May 2023 by Carl V.
Terrible service, waiting over an hour for deli meat. Bad enough you have to pay these prices but now you have to check out and bag your own groceries.Can't wait to go to another store. I literally hate coming here.
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May 2023 by Dane Knight
I’ve shopped at Giant for years and usually have good experiences. For some reason this place takes the cake in terms of issues. Shelves are many times poorly stocked and customer service always closes early. There’s been several times where I’ve had to drive back 2+ times because the mangers are not available for a return.
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May 2023 by June Kuhn
Went to get ground meat, on sale, for dinner at 1pm. They said they were sold out until first thing the next morning. Same thing with the chicken on sale. Went to a smaller Giant and was able to purchase both! They need to address supply and demand.Also, the deli will take care of orders placed by shopping customers while others wait 30 minutes or more until thier number comes up. Employees shopping for online customers come first as well!
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April 2023 by Keith Pugliese
The only Giant that I had been in I consistently had an issue at. Typically it is a line with a Teller. Giant does not seem to spare on manpower. If this is their buisness model they should have more competent middle management to cope with issues. The issues I have had with middle management here are an anomaly. Never had these issues at Hatfield or Plumsteadville. Not to question the tellers ability levels but they should have more responsible oversight. "These people" are never in sight, always a wait and definitely not customer oriented. WE DO NOT USE THIS GIANT ANYLONGER and it seems Giant is changing all their stores , what is the saying? " If it isn't broke, don't mess with it". Complacency in America. Get use to it people...
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April 2023 by Peter Coyle
Another location I ran to looking for an item that was not always available at other locations. Fortunately they had a few so it was worth the drive.
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April 2023 by Jc T.
so many checkstands yet only 2 check stands with checkers. long lines and getting your groceries bagged seems to be an issuE here. if I have to check myself out and bag myself it needs to have steep discount
