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April 2023 by GA F
Severely understaffed. And outdated facility. Be prepared for long wait with an appointment and at least one to two hours without an appointment.I ended up 7th in line this morning, of the seven in the waiting area. This included 3 walk ins who walked in well after me, as was told to me by the technician. Not sure how to explain that other than shady practices going on at this location.If they had a working monitor in the waiting area, the one there was showing static images this morning, with the listing of patients in order of service, which most facilities have these days, that may help with the apparent mismanagement at play at this location.
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April 2023 by Timothy Subotkowski
If you don't have a job and hours to kill, come here. Hour wait with an appointment.One tech...can't blame her but this place should be scrapped or staffed.Save your time and drive to another location. You will thank me later.
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March 2023 by GAF
Severely understaffed. And outdated facility. Be prepared for long wait with an appointment and at least one to two hours without an appointment.I ended up 7th in line this morning, of the seven in the waiting area. This included 3 walk ins who walked in well after me, as was told to me by the technician. Not sure how to explain that other than shady practices going on at this location.If they had a working monitor in the waiting area, the one there was showing static images this morning, with the listing of patients in order of service, which most facilities have these days, that may help with the apparent mismanagement at play at this location.
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February 2023 by Patti M
Drove out of my way because of the usual terrible experiences at my local Quest and it was worth the drive! The woman who drew my blood was great and got me first stick. Will definitely go back!
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August 2021 by Annie Mergott
This place is great! We have never had to wait to get our testing done. The staff is very kind and professional. They really care about you and care about getting your test done correctly and in a timely manner. ?
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May 2021 by Michelle Arcaro
Always a 30+ min wait even with an appointment. Severely understaffed. Back hallway filled with scattered boxes the past 3 visits.
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December 2020 by Daddy'sPrincess
I have always been happy with Quest, but not anymore. I had an appointment today & have been waiting for the past 45 minutes. My appointment isn't even shown on the screen, I made sure to sign in through my phone and then nothing happened. I then signed in on the kiosk, still nothing. There is only one person working... Quest needs more staff. This is how places go out of business.Edited 1 hrs & 15 minutes later...There was a glitch in their kiosk/sign in system, where they would send out a txt and it wouldn't be received. The only person working was so sweet and apologized, but it wasn't her fault. Quest Diagnostics needs more staff. She is working through her lunch hour, that's how bad it is. So wrong.
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November 2020 by Youm Fesseha
I waited 2 hours and had to leave without giving samples for blood work. The person working in there is slow and unprofessional.
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March 2020 by NY Navy Girl S.
Always a great experience, even though it means you are getting a needle lol! Efficient and so well run! Today I had Constantine for routine blood work, and Sue stopped in to say Hello. How many can seriously say that they actually have FUN giving blood? This is the only place I will go for myself and family as we always leave with a smile on our Faces!
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February 2020 by Robert Dolceamore
Excellent, competent service as well as friendly and supportive.Place of choice for our needs.
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November 2019 by Joanne Braeckman
The team at this office is great!
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October 2019 by sharon summers
This Quest is in a very nice location. It’s also part of a quaint strip mall, with a few higher end stores, like a spa, a few clothing boutique, liquor store, smoke shop, local pharmacy (who are very helpful and very friendly. Family owned!). Right down the road, you will find Peddlers Village (a must visit!).
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August 2019 by Marissa B.
I've been here a few times and have had a 5 star experience each visit. I haven't waited more than a few minutes. Techs are friendly and more importantly, quick! If for some reason this facility isn't available go to Warrington-experience is exactly the same. Avoid Richboro and Doylestown offices - they are understaffed so wait times are ridiculously long and techs are not as friendly.
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July 2019 by Peter P.
I have used this location several times over the past year after experiencing problems with the Doylestown office. The Buckingham office has been perfect with excellent customer service. Each time that I have gone in the wait has been virtually nonexistent. I have gone in and been professionally greeted and had my testing done and been on my way. Completely opposite of the experience at the Doylestown office where I waited and finally simply walked out. Never going back to the Doylestown office when the Buckingham one is so well run.
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February 2019 by Karl Schmidt
Always responsive and flexible.
