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July 2023 by mary george
After shopping here many times, and wanting to return, I find it hard to get over how the two women behaved while I was there last month. "Mean Girls" seems to sum it up. They giggled in the back room and came out with poker faces. They tried to stifle the smirks, but it didn't work. Looking at the other reviews here, I'm not alone. Listen, ladies, stop acting so snotty. Greet every customer sincerely. Help them with kindness. If you struggle with that, then consider hiring other staff that can. No one deserves to be treated with cold shoulders and such distasteful displays of immaturity. And I apologize if this seems harsh, but honestly, I think you know very well how you come off to some of your customers. Please try harder to nix the mean girl act.
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July 2022 by Caitlin Hernandez
Super cute shop! The owner has always been super helpful and happy to hold stuff in my size that I see on IG!
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July 2022 by Danielle Landy
Don't come here unless you're petite. Couldn't even button a pair of size large jean shorts and I'm typically a medium. Cute store for teenagers not women.
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April 2022 by Courtney C.
I popped into Something Else the other work. I really liked how they offered both women's and mens clothing - all of which were trendy. They had a decent selection but not too much that you were overwhelmed. I would have liked to see a larger size range but for the area the merchandise they have makes sense. The items were pricey for myself personally, but again, for the area not at all especially since they were popular brands. I did pick up some gifts and jewelry for myself and will likely be back for more of the same!
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March 2022 by Brian Adkison
Such a great experience from an amazing staff and owner. I love the overall small business feel inside and they do a great job with merchandising! I will definitely be back for more of the awesome clothing you sell!
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January 2022 by Rachel D.
For how nice everyone seems when you're there, I'm very disappointed in their sympathy. It was like 25 degrees the one day and I needed a jacket so I bought one there, but when I got home , I realized it didn't match much of my other clothing. I came back exactly 7 days later for my full refund (which is their return policy) but the lady said she remembered seeing me wear it out so I couldn't return it. I'm guessing the other two jackets I tried on while I was there couldn't be sold either since I wore them.
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December 2021 by Elizabeth Benedict-Waltrich
Such a cute boutique with a great selection of clothes and jewelry, & more! Everything is organized so well. The staff are friendly and helpful and the owner Kristen is wonderful.
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October 2021 by Chelsey G.
I'm so disappointed with Something Else. I have LOVED this store. Literally, I would drive from Phoenixville to Doylestown to shop here. Despite all their brands being available either direct through the store (Free People) or other retail shops (Nordstrom), I've committed to Something Else because it's run by a small business owner. Today, I was let down. I had scheduled a girls day with my mom which included shopping here. My mom had a few returns. Apparently it had been ~35 days since her purchase and the policy is ~21 days. I appreciate policy; however, I'm in the customer service business and fully recognize some instances require an exception. A few things to note: 1. It was very recent since the original purchase. 2. My mom alone spends a TON of money in this store - as do I, and her girlfriends, all of whom she has personally introduced the store to (in other words, she's always sending business to this company). 3. Upon pushback from the associates, we asked the girl to call the owner - Kristin. Kristin shockingly denied the return request (FOR STORE CREDIT) because of the "quick turnover of clothes on the floor". I actually buy into this logic - HOWEVER, WHAT MY MOM WAS RETURNING WAS, IN FACT, STILL ON THE FLOOR. It candidly felt like a bad canned response. I'm shocked they wouldn't make an exception for a (very) frequent customer. The girls behind the desk were also difficult when we were showing some store credit we have (which, incidentally, was given to us as a result of spending so much money there). At this point, we are struggling to find a reason to shop here. Big retailers have better sales, larger selections, and significantly better return policy. We used to shop here for the small business owner, but will not anymore as a result of how we were treated.
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May 2021 by Theresa McBride
Literally my favorite boutique ever!!! I drive 40 min and worth it every time for their unique and quality pieces with such a variety. Clothing is towards middle to higher end price but everything is definitely worth it. Staff is friendly and always willing to help! I love the rewards program as well. Thank you for existing ??
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May 2021 by Theresa M.
Literally my favorite boutique ever!!! I drive 40 min and worth it every time for their unique and quality pieces with such a variety. Clothing is towards middle to higher end price but everything is definitely worth it. Staff is friendly and always willing to help! I love the rewards program as well. Thank you for existing
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April 2021 by Potatolle POTATO
Nice selection of fashion for my teenager and for myself at reasonable prices.
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February 2021 by T Chambers
Offers really fun and interesting clothing with a very helpful and welcoming staff. I can't be in town with my family and not stop in. Happy to have and support quality local shops like this in our town.
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November 2020 by Lisa Lapier
Love this store. Its beautiful. Owner is a great person.
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November 2020 by Sue Lee
I waited two months for these beautiful repurposed LV purse and a wallet and finally got them a Something Else Doylestown! I had asked the owner when these would be re-stocked, and she contacted me as soon as she got them in the store- what amazing customer service! Anything repurposed is super smart, but especially the LV bags- they are SO stylish, and a small fraction of the cost of the original LV. Honestly, I personally like the look of these even better than my LV bags. I just wish I had known about these much sooner! I absolutely love my purchase. The store carries so many other cool things, Something Else Doylestown is such a great local shop.
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November 2020 by Sue L.
I waited two months for these beautiful repurposed LV purse and a wallet and finally got them a Something Else Doylestown! I had asked the owner when these would be re-stocked, and she contacted me as soon as she got them in the store- what amazing customer service! Anything repurposed is super smart, but especially the LV bags- they are SO stylish, and a small fraction of the cost of the original LV. Honestly, I personally like the look of these even better than my LV bags. I just wish I had known about these much sooner! I absolutely love my purchase. The store carries so many other cool things, Something Else Doylestown is such a great local shop.
