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November 2023 by bailey burrows
These reviews are fake. The hospitality sucks. The customer service is horrible. Maybe the other shops are better, but this one is not it for good service. If you want to deal with a passive aggressive person that rambles on without listening to your needs then this is the place for you. If you want to make an appointment and actually have work completed, call another shop. ?
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November 2023 by Donna Diakite
Professional and friendly staff, responsive and quick turnaround time. Clean waiting area and great service. Thanks Tim, you rock!!! I would go there again! Thank you Cavallo's for making my day!!!
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October 2023 by Lucas Pipkin
Shop was amazing, super friendly and Dan was great! They repaired my brand new X5 after an accident and it looks like new! They went the extra mile detailing it after it was completed. Highly recommending if needed!
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October 2023 by King King
Sloppy paint job and careless, not recommended, look for somewhere else, not the top tier bodyshop.
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August 2023 by Aino Assmus
I recently had to take my BMW X3 in for some body work & painting after an accident.Tim Rossi & his team handled my case expertly, the communication was always prompt & the work done looks fabulous!I highly recommend using Cavallo if you’re looking for a place that offers great customer service & excellent body work!Services: Painting
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July 2023 by Sheneek Cromwell
If your car is damaged and you want it restored like new then take it to Cavallo Auto Body they definitely will not disappoint. The initial body shop I was referred to by a friend gave me some red flags so I decided to go with who Mercedes dealer recommended. I spoke with Dan from Cavallo he was so polite and professional and walked me through the process of steps to take with insurance company and getting repairs for my car. Everything was so seamless. From the minute I left my car to the time I picked it up I was kept updated on the progress. Cavallo had my car less than 2 weeks and they did an awesome job. I’m a person who read reviews and post reviews and I can honestly say I would give this place 10 stars. The environment is clean the office receptionist was so nice and both Dan and Mike was awesome. I was so impressed I requested business cards to pass on to family/ friends. Cavallo Auto Body keep up the excellent work
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July 2023 by felicia fred
Dan and the Team at Cavallo were fantastic. I had extensive damage to my car due to a tree falling on top of it. Initially, Dan thought the car should be totaled, but he supported my decision to have the car restored. He worked closely with my insurance company to ensure my car was restored to the highest quality. His time estimates for the repairs were accurate. Dan and the Team went the extra mile even to taking my car to Stillman Volvo in West Chester because of code readings after the body work was completed. The staff at Stillman Service Department were also very helpful and through even providing me with a loaner. Top notch service all around. So happy with the final results; my car looks brand new. Kudos to Dan and the entire Team at Cavallo and Stillman Volvo.
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May 2023 by Scott Lipner
Thanks Mike and Serena. While I hope never to have to come back for your services, you will be my first call if I do.Services: Body & Trim
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April 2023 by James Sig
Dan and Tim treated me like family, they kept me updated throughout the process. The attention to detail and Craftsmanship were A+. I’m glad I chose them, they’re the best in the area!Service: Body & Trim
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October 2022 by Lisa L
I can’t thank them enough. They were so accommodating, flexible and compassionate. I mostly dealt with Mike and, plain and simple, i felt like I was talking to a member of my family. Mike walked me through everything and suddenly my situation didn’t feel so overwhelming. If I require this type of service in the future, I wouldn’t go anywhere else!!! Thank you to this great team of people who deserve 10 stars !
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August 2022 by David P.
excellent auto body shop. They did a beautiful job repairing a dent in my BMW. They also did a detail for only 100.Oo. dollars! The car looks brand new right out of the dealer.They arranged for a rental car andMr Dan Vaugh helped in the entire process. He was professional and competent. I will always use them in the future !
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June 2022 by Rome Q
Best body shop around hands down with the friendliest staff, I will always go there. Highly recommended. 2002 cl 500Services: Body & Trim
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March 2022 by Eric Siegel
I had a great experience working with Dan Vaughn at Cavallo Auto Body in Drexel Hill. Most importantly, I just picked up the car and it looks amazing after being in a significant accident. Beyond this Dan was extremely proactive in reaching out and keeping me posted on progress (especially during a period where there was a longer than usual wait time for parts). Beyond this he was a gentleman in every conversation and a pleasure to deal with. I would not hesitate to recommend him to family or friend.
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March 2022 by Ernst Jasmin
Truly top notch service and workmanship. They kept me up to date and did a beautiful job on my car. If you drive German this is your body shop.
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February 2022 by Jennifer Santiago
Not very professional! I was discrimated against & was refused service because they didn't want to deal with my insurance company. Luckily these guys aren't the only repair shop out there.