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February 2024 by kimberly lowery
Everytime I come in the upper darby location i never have a problem.. the tellers are friendly and pleasant.. the manager does a great job running the store... kudos!!
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February 2024 by Michael Masso
Horrible Customer service ! Waited 15 mins in an empty drive thru honking and pushing teller button. Would have left unfortunately had already sent my deposit in the chute. Horribly understaffed and Incompetent employees.
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February 2024 by Katherine Roeder
The Staff is delightful and very helpful.like a hit cup of yummy tea. Yes the lines are long and at least, three bank tellers are at front helping and one at the window and three at their desk assisting everyone with FANTASTIC CUSTOMER SERVICES,I LOVE IT . Great Job Mr.Patric supervisor.
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February 2024 by Munib Mian
If you have to visit to see customer service to do a wire or anything else you're better off going to a different branch. Came here to do a wire because td bank doesn't let you wire through the app. When I signed in I was 13th in line. An hour later I'm 7th in line this is ridiculous. This place needs more customer service reps so it doesn't take hours to help people with simple tasks that should take a couple minutes. Ended up wasting 2 hours there for them to tell me their "easywire" system is down and I should come back tomorrow
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December 2023 by Muhammed Kartal
I want to leave a 5 star for Leah at Upper Darby location she is the best! She is very professional she and gives great service every time. We recommend everyone to her and they say the same. She is professional, knowledgeable and you can tell she cares about her job and customers. She is the best! Thank you we appreciate you.
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December 2023 by Shadava Lee
The bankers here are not helpful. I’ve been here twice to fix the problem.All they will do is rush you out kept giving me the runaround over a name change .
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October 2023 by Buner Khan
Close my account without notice are reasonNot received my balance after 2week
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September 2023 by Guyvenz MC
terrible experience. Long line with no help.ATM machine down when you need it , it's horrible
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August 2023 by Mehnez Moazzem
I don’t know employee here doesn’t get paid enough or what but they are definitely not interested to help the customers. I had bad experiences with them each time I visited their location. Their waiting time period to talk with customer service is more than one hour. Long line here we are waiting and 4 staffs here just talking walking and laughing. I guess TD Bank needs to pay them more then maybe we’ll get the proper service. I will definitely change my bank soon. Don’t want to waste my time anymore on the line.
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August 2023 by Francheska Lacend
8 desk are opened and no body wants to work in the bank smh I'm switching into another bank I'm officially done
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August 2023 by Tofayel Ahammad
Service is very very slow. Customers have to wait long time for every services.
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July 2023 by Judy T
‘America’s most INconvenient bank’Would give 0 stars if I could. How does this location install new ATMs but it’s down every other day??
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July 2023 by Jack Smith
Bank was terribly understaffed today. There were no one operating the teller windows.
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June 2023 by AJ A
Just save the trouble and headache and just bank with local credit union or somewhere else but this bank especially location. Waited 45 minutes to get a debit card on a Saturday but didn’t get it because they close at 1pm. They literally had me waiting for no reason. People are so lazy and s low here. Only one personal banker on a weekend and she looks like she don’t want to be here. Taking her sweet time to do things. I have never seen anything like that and I used to work for a TD Bank Branch before. These people don’t care, they’re not really convenient when it comes to banking especially in this particular location
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May 2023 by Tamanna Hossain
I came in to the drive thru at 9am and now it’s 9:16am m still here.The lady in the drive thru is extremely rude. I asked for $280 in one dollar bills. She refuse to give me the change for that amount.” She said I can’t break $100 bundle just to give $80 in one dollar bills. I can give you either $200 or $300.” My question is what if people don’t have round figures? In that case they not gonna get change???M the GM at Tacobell. I come here to deposit money and get change. If I can’t get change from business account that’s a shame.This is not the first time that happened. But today it’s extremely bad that’s why m putting my complain.
