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March 2024 by Nicole Devine
I go out of my way to come to this post office. It’s had plenty of parking and if you’re someone like me who is busy and always shipping packages they have a bin you can just place them in. Easy in and out 1,2,3. Also the staff is always friendly and fast. Unlike other post offices, such as Springfield, they are quick with their counter service and packages always start tracking right away.
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December 2023 by Timothy Wardrip
This is now the third time in 1 year that this post office has allowed my address to be changed by a complete stranger to redirect and steal my mail. Every time they state how there's a "safe guard" of a 2.50$ fee (literally money that most kids have). Previously I requested to have that ability taken away, or to require it to be done in person and I was told that that is not possible. We are now currently forced to consider legal action. This place is stealing tax payers money, for a bunch of inept and impaired slackers to never do their jobs.
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November 2023 by Jimmy McGrory
Horrible , rude & lazy staff . I needed help tracking package not showing up & employee was rude & disrespectful.All he had to do was type in tracking number and didn’t wanna do it ! Worthless !!
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March 2023 by M Troy
Short waits, helpful staff. A hidden gem in USPS world.
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December 2022 by Ronald M.
Get my money orders here often, trouble free and straight forward
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August 2022 by Bob Rowntree
People seem to only review when they’re angry. I went in on a Saturday morning, both employees at the desk were helpful, I was in and out quick. Had any supplies needed. Prior visits were fine too.
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August 2022 by Kelly inPhilly
Always kind and try to help me also fast service
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July 2022 by Kyle Chowdhury
Bad attitudes and not helpful
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May 2021 by Kate Gualtieri
Would Not Even Give 1 Star! A Worker at this office, Pepper Sprayed a cat that had wandered in the other day. When I called to ask what would be done about this incident, the person who answered said: Nothing. I asked why and he said: Because it was a cat. When I asked him to clarify, that it was ok to pepper spray an animal, he back tracked, and said: I didn't say that. Then he hung up on me. This is Animal Cruelty and totally unacceptable! Kind compassionate human beings would have understood this animal was looking for help and instead they hurt it. Is this the kind of workers we want at our local Post Offices???
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January 2021 by Deb Winslow
All employees and patrons wore masks. Everyone in line stayed 6' apart till called to the window. Postal worker was efficient and courteous.
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January 2021 by Bad Betty
The rudest staff. Very nasty people.
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June 2020 by Joe Rainey
Worst hands down! Never in my life have I had such inept, incompetent service. Inconsistent is a kind way to describe this disheveled service. There has not been a steady carrier in this area in years. I could go on forever, but I’ll say this, in my 11 years at my current address, 6 of them were stellar. Could set my watch to Bill’s route, after his tenure, I haven’t seen the same carrier twice.... morning, evening...... who knows!! Roll the dice maybe you will get your mail. Btw, they sent a paycheck back to my employer once as undeliverable! One out hundreds! My employer actually called me and asked if I moved! This was about a year ago! Couldn’t even get anyone on the phone to resolve as that’s not like missing junk mail! Oh and not two days ago my neighbor two doors down brought me a package that was clearly marked with my address.... terrible terrible terrible
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May 2020 by Julie Yu
Why is the clerk: Sharika or some name close to that not wearing her face mask properly?
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March 2020 by Heather P.
Sooo the USPS apparently doesn't care about people's health during a health crisis. I only have priority white envelopes to use for mailing items as we've been encouraged to not go out & purchase items that are non essential. The clerk, who has never on any occasion been friendly or nice, says with all seriousness in her voice "You can get an envelope at the dollar store or buy one of ours"...mind you the item I'm shipping is not even worth a $2.19 envelope. I'm like we are supposed to be social distancing and you're telling me to go to the dollar store...you would think that in a time like this, she'd say in the future just use a different envelope. K, hope you stay well too.
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March 2020 by Krystal L.
Good evening to my Yelp Family!! I visited The Pilgrim Gardens Post Office yesterday. I have visited this location of the post office many times, however this is my first time reviewing it. Being a past postal employee myself, I always critique the service. This Post Office is in a wonderful location, located in the Pilgrim Gardens Shopping Center. The Post Office is next door to Ross, then there's a Dollar Tree, plus a Cleaners, UPS, Moe's Southwest Grill and Chickie and Pete's call this shopping center home as well. There is plenty of parking here and there are some metered spaces, however the majority of the spaces are non-metered. I visited this location to add postage to a letter that I had recently mailed. I had only placed one forever stamp on the letter, knowing that I should have added more, because I was mailing something that had a little weight to it. I received it back, it was a return to sender and on the label that was affixed, it said that I needed to add $3.25 postage. I was in a hurry to mail this letter and neglected to add proper postage to the one stamp I had addressed to the letter, knowing fool well that I should have placed more postage to the letter. HASTE MAKES WASTE - Yelp Family. Being a prior employee of the Post Office, I should have just taken the time to add another stamp to the letter!! LOL!! I paid for it, literally as well, my time and my MONEY!!! Oh well, one is never too old to learn something old again!! Relearn it, you know what I'm saying, Yelp Family!!! The young lady who serviced my letter was polite and professional, she was Clerk 07. Okay, Yelp Family, good night and til my next review!!!Also, Yelp Family, don't let the COVID- 19, Corona Virus stress you out!! Take one day at a time, don't fret and worry about tomorrow!If you get a chance, please check out my Gofundme/Fundraiser like, share, comment and PLEASE DONATE. Thanks in advance.
