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January 2024 by Laura Behr
New granite in kitchen & 3 bathrooms. They checked in on us during our project, which is so rare in the construction world, they helped us get a couple of replacement sinks when what we had originally ordered was significantly back ordered, and they finished & got us done faster than they & we originally expected/planned. Happy & grateful customer
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December 2023 by Amy Moyer
Excellent quality and service! I highly recommend Timeless Stone for beautiful countertops and their high degree of professionalism. They have a fantastic selection of all the best countertops out there. You can see large pieces in their yard, instead of only small samples. Their staff is so helpful for recommendations and providing quotes for a range of choices. I love the countertop they installed, it is gorgeous!
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October 2023 by Evan W
Great experience with the company! They installed my countertops and my backsplash! It was a huge help when they helped put colors together to make out kitchen come together. William and David installed my countertop.
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September 2023 by John Molloy
My sister recently had granite countertops installed by this outfit in her kitchen in New Jersey. I've viewed the results several times. The installation around the sink was badly measured and badly installed, with a gap along the back wall of up to about 3/8". It's an old house and the edge should have been scribed, but wasn't. Timeless chose to have two sections of the countertop butt directly under the faucet and along the central rim of the twin sink - the weakest part of the whole counter. The joint soon came open, and because the front of the counter was apparently not evenly supported, there is a distinct difference in the level of the countertop at this point, and the surface flexes readily here when weight is applied. Timeless wants my sister to pay for them to come out and remedy this botched job. She does state that she was pleased at the time of purchase with the friendliness and courtesy TImeless showed when choosing the material, but after that point it has been a different story. I think that Timeless may do well with new installations, but I certainly would pick them to do any work in older homes.
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August 2023 by Kelly Murphy
Poor customer service! Wouldn't recommend
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July 2023 by Vita Basile
This was by far the best experience we have had with a kitchen countertop project! Chris and his staff are exceptional! We had all of our questions answered from start to finish. The installation team was very skillful, knowledgeable, and careful with their work. We will definitely be back for future projects and will refer all of our family and friends!
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February 2023 by Anthony Pineno
Chris and his staff have done work at my house and business. I would highly recommend them, beautiful work and very knowledgeable!
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February 2023 by Bill Anton
Couldn't be happier. Looks great. Kevin and his crew took their time, and did a terrific job. Highly recommend!
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October 2022 by Jordan Derstine
I’m very happy with the product and service I received. The time between selection, template, and install was less than 1 week for me. The product was cut perfectly, and the office is helpful and responsive as well.
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July 2022 by Lorraine M.
During the installation of new appliances, we discovered that the original fabrication of my granite countertop (range opening) was not only ragged, but off by a total of 1". Apparently, the range that was being replaced, unknown to me, had been pushed in and crushed on one side so that it could fit in the space!! As the new microwave had already been installed, the granite needed to be cut exactly 1/2" on either side. I contacted the original fabricators, advised them of the problem & inquired as to whether anything could be done. After several weeks, multiple calls and emails with return statements such as, "... this is a difficult job..." & they were "...working on getting someone to come out", (for a hefty price of course), my range was still sitting in my dining room! Noting my frustration, a friend suggested that I contact Timeless Stone. Uncertain that another fabricator would be willing to correct a problem that they did not cause, I contacted them. What an ABSOLUTELY PHENOMENAL SURPRISE!!! I not only received the MOST COURTEOUS customer service from the moment the receptionist answered the phone, but she was able to significantly reduce my anxiety by assuring me that my issue was not a problem and that they "... do this all the time." She worked with my schedule to set a date for the "repair" and kept in contact that morning with updates on the fabricator's schedule. A mere 1-1/2 hours later, the countertop was cut exactly 1/2" on either side, and the granite was polished to a smooth finish. I can not say enough about my experience with Timeless Stone. From my first contact with office staff, to the finished product by the most talented fabricators, I would like to say THANK YOU Chris. You truly have a Timeless Business!!
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June 2022 by A H.
Poor customer service!! Poor craftsmanship!! I had granite kitchen countertops installed by Timeless. They miss cut the stone tried to disguise it and then told me it was to late to fix it and offered me a "care package" of granite cleaning supplies. I was in the middle of multiple home renovation projects, health issues and did not notice the 1/2" miss-cut until my contractor came to do the backsplash. I understand people make mistakes but when the try to hide it and then not return phone calls for weeks it becomes more than a mistake. Very disappointed in this company.
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February 2022 by Howard D.
Timeless installed new quartz countertops for us. We found the entire process from selection to installation professional and handled by personable competent staff. We selected the materiel on a Monday and it was installed the following Monday. The existing granite was removed without any damage to cabinets or backsplash. When completed all debris was cleaned up and our kitchen was complete. This is an outstanding organization which we would highly recommend. H+M D
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December 2021 by Cindy Hummel
Our experience at Timeless was wonderful. From the moment we walked through the doors we were treated courteously and professionally. We chose a countertop, and within a week and a half, the countertops were installed. I highly recommend!
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October 2021 by Amie Michelle
We used Timeless for our granite countertop installation and purchased our backsplash tiles through them. Very easy to work with, great quality and pricing. We get many compliments on the countertops and are extremely pleased with the service and end result. We recommend Timeless to anyone that asks.
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May 2021 by Lisa Waibel
The one star is for the selection. Before installation, the service was fantastic. However, once the granite was installed and "sealed", grease stains showed up on the granite. We called 4 times for assistance and were told we would be placed "on the schedule". We are still waiting.As contractors, we will be letting all of our subs know not to use Timeless Stone.
