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“Donna was very helpful and kind to us she took the time to explain to us everything that we needed to know I will recommend anybody to go there good customer service we really appreciate Donna's help”
“Damm is a great girl she help me because I’m late and the only people is in the building is her she save my payment at time I’m really grateful for her and thank you so much ?”
“Very friendly staff and management
Professional
Easy rental
Everything ready and prepared before I get there
Thank you save me a bunch of time
Great service”
“We have rented from a variety of other companies, the customer service at this location is second to none. This location also has a wide array of trucks to choose from. Vehicles clean, up-to-date and available upon request”
“The ratchet mechanisms for wheel tie-downs are difficult to use at best. In this case, the right (starboard) ratchet was worn or bent such that, when straightening the device and lifting the release triggers, the cam that holds the mechanism free for release would fail to stay in place and cause the release to repeatedly fail. These ratchets require more frequent inspection/maintenance/replacement.”
“The folks at Doylestown Hideaway Storage (U-Haul rental) have been outstanding. I have twice rented a moving trailer from them and my experience both times has been an absolute breeze! Customer service with a smile and very accommodating. BRAVO!!! ??”
“Colmar U Haul makes truck rental easy, quick, and convenient and that was with only partially utilizing the app ! And the check-in post use was great also. Of course I did follow the instructions and filled the gas tank to the designated level and swept out the back of the truck.”
“Overall not a bad experience. Some information you have to ask because they don't tell you. Best prices for storage units in the area, without any security deposit.”
“I just wanted to take a moment to thank Robert Howells, the GM, U-Haul Montgomeryville for participating in St. Agnes clothing drive for the Sarnelli House in Phila (Kensington). The Sarnelli is a Homeless shelter that provides daily meals. It also has a storage area for the homeless to pick out clothing. St. Agnes donated over 40 bags of clothing, jackets, blankets, sleeping bag. Robert was generous in donating a storage unit for us to store the clothes until we were able to deliver which we did today. Thank you Robert for helping with our clothing drive.”
“I needed a truck with a lift gate. Penske had it. Little bit of delay in the process but they took care of all needs and even called to follow up and see if everything worked out. Great customer service communication.”
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“Evan at the Ottsville location is absolutely the best. I am storing the contents of my home ahead of an out of state move. Evan was such a pleasure to deal with when I found I was running out of space in my first unit. He assisted with acquiring additional storage units as well as upgrading to larger units. The facility appears to be well managed. The units and buildings are clean. The climate controlled units are kept moderately comfortable. The storage units are secured behind a fence and the office has cameras that monitor the buildings and parking lot.”