Pilot Travel Center in Dubois, PA, is a welcoming stop for travelers, offering a range of services and amenities for truck drivers and other motorists. With a friendly staff that treats customers with respect, it provides a comfortable atmosphere. Visitors appreciate the ample parking availability and the convenience of on-site facilities like reservable showers and laundry services. The center also features a variety of food options, including pizza and Arby’s for late-night cravings, along with a good selection of snacks and drinks. However, some customers have noted that the design of the parking lot can be confusing, suggesting that improvements could be made for easier access. Additionally, there have been mentions of restroom accessibility, emphasizing the need for more consideration regarding the height of paper towel dispensers. Customer service is highlighted as a strong point, with staff going above and beyond to assist, including resolving issues with laundry payments and providing complimentary coffee. Overall, Pilot Travel Center is recommended for its friendly atmosphere, good food, and a strong focus on customer care.
Nice and professional customer service from AMY thank you
February 2025
Nice pilot HOWEVER...
On behalf of the little kid in the restroom standing on his tip toes and jumping up and down to reach the paper towel dispenser,.. PERHAPS THE PAPER TOWEL DISPENSER SHOULD BE LOWER I WOULD HATE FOR SOMEONE IN A WHEELCHAIR TO COME IN AND FILE AN ADA CLAIM!!!
October 2024
I like this pilot! The staff are trucker friendly. They don't treat you like you are just good to spend hundreds of dollars at the pump then leave. Down to earth and are pro driver. Definitely a great place to park for the weekend. I recommend this one for sure!
