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8:30AM - 12:30PM
203 N Market St, Duncannon
Shipping Centers
“These employees don't realize how much this interaction meant to me, but I feel so compelled to leave a positive review. I am moving from NH to NC by car. During the journey my car has developed some problems and I have unexpectedly spent hundreds in hotel and mechanic fees. I am completely out of cash and have a money order I have been trying to cash in every state from NH to PA. Nobody has had enough money to fulfill the money order. I first went to a location up the street and instead of turning me away, the lady behind the desk called this location to ask if they would have enough and they did. They helped me so efficiently and now I will be able to sleep in a hotel tonight instead of in my car in the cold. I am so grateful to these staff.”
“I use this post office on a daily basis and have come to value their great customer service! We are always greeted with respect and kindness, and our packages are handled with care. Customers receiving our packages give good reviews regarding shipping and timeliness. A special thumbs-up to clerk Penny for her advice and suggestions, as well as her acknowledgement of my children each day. Keep up the great work, Newport!”
“Just had excellent customer service. I had an Amazon package waiting for pickup. The young lady called the carrier to see if it was on his truck. It turned out that it was put in the wrong bin. She could have gave me a number of excuses and had me come back, but she made sure I got my package instead.”
“Some docks are tight, sometimes the drop lot is tight. It's what we do. We drop, sleep, pick up and go. It's how we do.
There's a nature preserve with walking trails just down the street on opposite side of interstate on opposite side of road.”
“BARBARA, THANK YOU! YOU PROVIDED SUPERIOR CUSTOMER SERVICE THIS MORNING!!! YOU SAVED A LOT OF WEEDING THROUGH PHONE OPTIONS WITH A CLEAR EXPLANATION. HAVE A GREAT DAY!”
“The postal delivery went above & beyond! Delivery at S Front st. Very nice young lady doing a tough job. Thank you for always getting us our mail & packages. ?”
“I stopped in today for a new sheet of stamps. The young man accommodated me nicely by showing me the current selection of stamps available.
How about the stamps reflecting 250 years of mail delivery in the United States? A history lesson on all the services offered by the USPS.”
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“Karen and Beth are amazing, friendly, helpful, knowledgeable, and caring. Postmaster Cathy was none of the above, but now that Cathy is gone, i haven’t had a bad experience since. Cathy should not be in customer service, one of the most rude and nasty individuals i have met. Only time i ever did have a bad experience was when she was around.”