-
October 2023 by Kat Dziadosz
Bought plenty of Streamlight products, used their service department twice. Both times, the processing and handling times were exceptional and my equipment was shipped back very quickly. For my first request, I mentioned the item had sentimental value and the technician reached out to me personally to discuss options as the flashlight could not be returned while also giving a replacement. He could have just processed the order, but instead reached out. Very pleased with their service and reliability of the products. I always opt for Streamlight equipment as an LEO.
-
October 2023 by Josh Reinford
Awesome!! They stand behind there product!! I had a light that quit working so I sent it back and within a couple days they sent me a new one!
-
August 2023 by Lynn Ellison II
I received my replacement TLR 7A very quickly. Streamlight makes the best lighting on the market for whatever your job may be. If anyone is on the fence about which lighting manufacturer to go with, whether you are a LEO, FD, SAR, Mechanic, or Home Protection, you can not go wrong with a Streamlight. I will always be a Streamlight customer for life, especially with there five star customer service!
-
March 2023 by Jay K.
I had a Streamlight flashlight that was 20 years old and needed a part. The part that was needed was no longer available. Streamlight made good on their lifetime warranty and their customer service is awesome. BTW their product line is also top notch and is life saving for first responders!
-
January 2023 by Nertil Lamaj
Great Service. Started the process online. Shipped the flash light and received it back within a week. PA based.
-
July 2022 by Joey Carmine
I had a headlamp that had an issue and a Gentleman by the name of Mark more then resolved the problem. Stream light is a company that truly stands by their product and will continue to get my BuisnessThank you
-
February 2022 by 2nd Chance
I own multiple Streamlight products. Only one issue with remote switch and resolved immediately by customer support. Quality products - outstanding value.
-
December 2021 by Robert Ogden
I own multiple Streamlight products (TLR and flashlights), all have worked flawlessly, until my TLR-1S battery door broke. The plastic loops that hold the pin which retains the batter door shattered and the battery door is now broken. I contacted Streamlight warranty by phone, and they said it was covered under lifetime warranty, and shipped new battery door & pin out immediately.Excellent customer service, stand behind warranty, and products that rarely fail. I will continue to be a loyal Streamlight customer.
-
December 2021 by John O.
My stream light flashlight quit working. I've had it since 2018, and it quit lighting. I sent it in for service, and they fixed it at no charge. I got it back in less than a week, and they did a great job. I don't understand the technology of it because it does not have a bulb, but it is a very high-quality flashlight. I'm pleased with the flashlight, the lifetime warranty, and the service
-
November 2021 by Meredeth Ezzard
I owned a Streamlight Sidewinder used and gifted to me by a former Marine. I used this light daily for years. The AA batteries leaked due to me not checking them periodically. The light stopped working and I called Streamlight and got permission to send it in for attempted repair. Within a week I received in return mail a brand new Sidewinder.Streamlight has outstanding Customer Service and outstanding products.
-
October 2021 by Charles Noska
In general I am pleased with my Streamlight flashlights, but not the company. As fire police there are times when I need to be in rain. Stingers do not like rain. One of my Stingers got wet and drained my batteries (I tried multiple full charged batteries) within days. Flashlite was sent back to Streamlight multiple times and always returned in the same condition. Their tech department was unable to determine a fix and no alternative was offered. All gaskets were always in good condition. Not impressed with customer service.
-
August 2021 by Erik M.
Streamlight products are top quality! I ordered the TLR-8G and couldn't be happier. Green laser is very accurate and the light is very bright. I am very satisfied with this product and would definitely recommend!
-
July 2021 by kevin hemmis
My TLR-6 screws became stripped after unmounting, and remounting. I contacted Customer Service and in 2 days I had new screws in my mailbox with a new Alan wrench as well for free. Great customer service
-
June 2021 by Adam Raffo
I do safety inspections and was sick of buying $10-$20 flashlights that take batteries and lasts as long as one just the one set of batteries. I bought a rechargeable microstream 250 lumen for $30-$40 well over a year ago and it has been abused as any shop tool would, but still works like I just bought it. I always thought streamlight was all hype until I got this miniature spotlight that has lasted this long with so much use and abuse. Now I’m looking into a tactical one with I think 850, or 1000 lumens. Definitely the best lighting on the market.
-
May 2021 by Darrell E. Thompson
I've been using Streamlight Products for almost 30 years on and off duty. They've always treated me well. Any issues I've had have been taken care of immediately by Customer Service.
