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December 2023 by Jessica Sabo
I always know I’m going to get great service at this branch. The bankers and employees are kind, professional, and knowledgeable.
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December 2023 by HHun
Visited a few weeks back as I'm a relatively new customer. The branch was beautiful and the tellers/employees were extremely helpful and professional. I used the automated teller, and it was a seamless transaction. Thank you, AHCU!
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December 2023 by Angelic Burrell
I've been with American Heritage for four or five years now and I've never had a problem I love them and I give them as many stars as they want thank you American heritage
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December 2023 by joedito69
The entire experience was very pleasant. Everyone involved was polite and helpful, and it was very stress-free..
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November 2023 by Mea Parks
The women in there were extremely helpful. I even walked out with an additional account which was not my intention. My intention was to get a certain amount a money which I couldn’t get everything I needed at the time. However, they set the expectation that I would get a call next week to get the rest. Lastly, I still can’t get into my account online.
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November 2023 by Ed McCaffrey
The person who carried out my requests was professional, personable and able. The rate on 11-month CD's (5.25%) was too attractive to pass up.
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September 2023 by Thomas Bissett
Dawn was amazing! I came in the branch for a replacement card and we ended up talking for an hour about how to help my credit, what benefits the bank offers, the details on FHA and conventional loans, now not to use store credit cards and how to consolidate credit the smart way. Dawn was all around perfect!!!! She explained it very clear and understanding, when I am ready to apply for a mortgage I know who to go see! I will have dawn on speed dial! This branch is always on top of your needs. Never once have I ever sat down to wait always felt like I was a number one priority!
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September 2023 by Joanne Bowden-Proctor
Dee Service managed my requests with great professionalism and poise during a busy lunch hour. Despite having several customers - with multiple transactions - she single-handedly addressed everyone's needs admirably.
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September 2023 by Mae Johns
I have used this facility before with great satisfaction! Once I was called today the Representative was good,. However, it took far too long to be served. A distracting, noisy transaction was being conducted in public, which should have been handled in privacy. This caused me to question my decision and lower overall score.
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September 2023 by Gwen H
Lou was very knowledgeable and patient, answered all my questions in a professional way.
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June 2023 by Melvin Grey
I want to give a shout- out to Rian for the exceptional and professional service she gave me. Thanks to her for giving me options and suggestions that benefit me as a member. In my opinion Rian is an asset to the growth of AHFCU.Thank you! Rian
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May 2023 by Francis C Davis (Frank)
Your manager, Lou, could not have been more professional!He explained every possible segment of our new account.American Heritage has a winning employee with Low. I would certainly do everything in my power to take care of him.Thank you
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May 2023 by Kayla Whaley
My experience was absolutely amazing Ms.Lexie went above and beyond to manage all my accounts and that of my brothers! She worked diligently, put her break on hold just to take care of us! She made a hard process feel like a breeze! She is amazing and I’m proud to be a member on American Heritage with people like Lexie you can’t go wrong! If I could give ten stars I would. Thank you and God bless.
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May 2023 by kristen kreamer
Dawn Douglas professionally and efficiently walked me through the process of securing a home equity line of credit. She was friendly and approachable and it was a pleasure to work with her.
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March 2023 by Collage Hair Studio
I am so grateful that I am a member of this institution. There rates are incredible. My experience with the branch manager was professional, helpful and informative. I am confident that American Heritage Credit Union is the best institution to do my banking with.
