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May 2023 by Bucky Scott
Great service and staff!!
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March 2023 by Dawn Graf
Long term banking has been beneficial, they work with you and walk you through your processes
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January 2022 by Lauren Griffith
My husband and I had a wonderful experience this morning with Melissa! In addition to being very knowledgeable and solving our problem, she was a joy to talk with. I hope she is recognized for her excellent customer service!!
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February 2021 by ELIZABETH Grove
Very clean, very safe.
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January 2021 by Josh Dale
Citadel has always been a good bank. This location helped me set up a business account and was always friendly no matter what time or day. Management/employees have shuffled up some but still keep that attitude.
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October 2019 by Bryan McAllister
This location is staffed with customer-friendly people. Invariably, they are happy to see me, and to take care of even the most mundane and tedious business. I also appreciate the interest in helping me to understand other options and products that Citadel offers. They're never pushy, and I appreciate their interest in helping me to get the most out of my financial relationship with the Credit Union.
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July 2019 by S. Fox
Good Credit Union
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December 2018 by Acqua D.
Wanted to turn cash into a smaller amount they told me no because I didn't have an account. That's a real easy way to lose a potential customer. I decided to go somewhere else.
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November 2018 by Sarah Strosahl-Kagi
Switched our banking here almost 2 years ago and we have zero regrets. The service has always been friendly, intelligent, and fast. They've worked with me to make sure I'm getting the best deal I can and have always made me feel secure in my choice to bank there. The few times I've had issues or questions, they've been very responsive and helpful. I recently had a fraud issue on my debit card, and they immediately called me and worked with me to make it right. Excellent customer service!
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March 2018 by Arthur Henry
Friendly staff and great rates
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November 2017 by Rusty S.
I think the staff here is excellent. I've always gotten great service until a few days ago. I was in for routine business and a guy who claimed to be the manager had a very hard time helping me. What should've been a very easy task overwhelmed him. The ladies who usually wait on me are sharp people.
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December 2016 by David Neal
Understanding, friendly and online help if you need it.
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August 2016 by RONALD E STUKES
👌
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May 2015 by Greg Price
Great Bank, what can I say these people love our money...lol They just what to do with it. The people are very friendly and nice to me. When I go into their bank
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August 2014 by Larry Rosbach
This is friendly bank with great customer service. It is a growing bank that has the courteous "feel" of a small bank.
