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April 2024 by Jeffrey Lannutti
It's been said before how uninviting and boring this location is. I agree. When you walk into this gym you don't get an urge to workout. Usually my mood is to leave. Staring at the all gray walls is depressing like prison. It's time to give this place a face-lift. Liven it up. Crunch is orange not gray. Let's see color. Other than that it's not a bad gym. Not a great gym though. Equipment is decent. Paper towel dispensers usually don't work though. And the locker rooms and bathrooms are usually dirty in the morning when I go to this location.
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March 2024 by ohara
Great place, great classes, overall great gym. I’ve been a member for a little over a year and I’ve had no problems with the place. They have everything you would want at a gym. The dark room is a great feature to not only have classes but a quiet area to workout.
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January 2024 by Joy
First they raised the membership costs without any notification. I accepted that. BUT THEY REFUSE TO PROCESS CANCELLATION REQUESTS. My son who was also a member cannot cancel his membership. He moved an hour away and made the trip down to request cancellation in person as required. "all set" they said your canceled. Next month he was billed again. He drove back down....again all set , but we can't refund you for last month....now this month billed again. It's ridiculous I know he spoke with the manager directly the second to times so there's no excuse. I'm ready to cancel my membership and go down the street to LA fitness, because they are just robbing peoples bank accounts at this
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January 2024 by Franci Omaña
Excellent location and everything in good condition inside it. It hurts the people who guide him! For months I've been trying to delete my membership and they don't! Now I have to pay a balance to a law firm for a membership that I don't even use! Unprofessional and racist that they are, I don't recommend them at all! I was robbed of more than 6 months of the gym.
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December 2023 by Juan Donjuanhan
I’ve been going here since 2019. It’s the best gym around at at unbeatable price. Great staff, great equipment. It’s clean and the air inside is always good for training. Everyone just goes in and gets their workout done without bothering each other and stays very friendly, I’ve made a lot of friends here over the years and brought friends from outside in regularly. Unfortunately I had to cancel my membership because they hired a new manager who is a huge problem. He made a big issue with a friend of mine. Not a good manager. Not good for the gym. Big ego dangerous ego. I’ll happily rejoin once he’s gone.
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December 2023 by Stephanie Ann DePaul
A member for 6 years, Crunch Fitness overall is a good place to workout, lots of options for classes & personal training. However, management turnover is very frequent and caused multiple billing problems on my account. The new GM, Steve was able to sort it out for me so I hope to see him long term at CRUNCH ?.
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November 2023 by Yvonne Ajuz
Yes in the beginning of being a member for 6 years, management was good. Crunch turn over with new staff and management every 6 to 12 months. The recent management is not good. They went up 11 dollar more on my membership without giving me noticed. When I talked with management Burt he was not nice and he did not care to work with me for the same payment plan I had for six years. Crunch to me is not a good place to be.
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October 2023 by Juana Vega-Castro
Gets the job done as far as working out goes, I prefer The Edge much more though.
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September 2023 by liam McAndrew
My girlfriend has tried several times to cancel her membership either by emailing or calling. Every time even when I copy and paste her membership number they say they can't find her or they completely do not respond. When we call to ask for a manager we are told no manager is in today and not told when one will be in. We have been trying to resolve this since JANUARY even though she had signed up for a 1 month no contract trial she still gets charged $17.99 every month.
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August 2023 by Michelle H.
I've emailed multiple times to ask for a copy of my contract so I can cancel it -- as I thought it had expired in March. Emails haven't been returned.
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August 2023 by Donna Grantham
Nice clean only thing is rather ac is off or turned down was very hot in there to b working out
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July 2023 by Ray Tenney
Small gym, affordable, friendly staff. Does get busy around 5pm
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June 2023 by Jonae Meadows
I've been to many different Crunch locations as a frequent traveler but I have rarely met such kind and helpful staff-- Jack was so patient and helped me with everything I needed with a smile on his face. He went above and beyond to make me and my guest feel welcomed! I also got to see how he cleaned the entire gym-- no wonder the place was so clean. I'm glad I chose this location on my trip!
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June 2023 by Mitchell Griffin
Crunch is still an amazing gym, just hard to find one that compares to the one I go to in Wilkes Barre
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May 2023 by Coleen Dyer-Wybranski
Great facility, very clean and lots of equipment available. Even during high volume times it never feels crowded.
