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“My father and I went here to upgrade my phone and add a new line. We were screwed over by the last verizon associate years ago, but Jeromy took such great care of us!!! He explained every deal, every price, and every catch. He was so kind and amazing and went above and beyond. Definitely recommend coming here and seeing Jeromy!”
“Incredible! Came in for a billing problem that was never resolved for many months. The manager Mohammed came out and took the time to go over everything on the account. He checked for promotions and discounts, explained why our bill has been high for so long, and was actually able to resolve our bill issues.10/10”
“Fred is a joy to work with. He is knowledgeable, patient and flexible.I am new to some computer skills and Fred explained them in a way that allowed me to incorporate them. I highly recommend him.”
“My experience was by far the best customer service experience that I have ever had. The person that helped me name is Tiarra. She is well spoken and full of information. She addressed all of my questions and concerns. She was so helpful. I’ve recommended this store to everyone that I know. My experience was awesome.”
“Just leaving this store and have never had such a pleasant experience with a young man that was so informed and went above and beyond. Josh, (ginger hair and beard) looking forward to working with you in the future. You have no idea what a gift your expertise and demeanor were to the two of us in the midst of pre Christmas insanity.”
“This was my second visit to this location. And both times I've been so pleasently surprised. I wish i could remember the name of the gentleman who helped me the first time. But it was 4 years ago. I can't remember. What wonderful and caring employees. Today Rebecca helped me. I came in on tears and left with a smile. She was so calm and was able to fix my problem. Today Rebecca was my angel. Thank you.”
“Rashan is the best! AT&T made it as difficult as possible for me to switch carriers but Rashan was so patient and communicativewith the whole process. 10/10 recommend!”
“Fantastic support and friendly, helpful employees who remind me why i always choose t mobile. Great customer service, and fair, very clear up front pricing makes it clear why I am a loyal t mobile customer.”
“I had to stop in at this location today because I needed help with my phone. The guy that was working was extremely polite and helpful. He had me out the door within 5 minutes with my problem resolved”
“The staff at this store were so incredibly helpful. I showed up with a list of things I wanted to purchase and accomplish, and the representative (Lisa) wrote everything down, patiently worked through everything efficiently, and stayed late to make sure everything was done completely and correctly. I was so very impressed with this personable and professional service, and will definitely be going back to this store whenever I have future needs. By going above and beyond, Lisa truly defined and demonstrated the value of excellent customer service.”
“Calongi was so helpful and nice. He genuinely tried to help me (xfinity people on 3 seperate calls, lied to me about taking my 2nd line off and sending me money back. After 2 months of no service it went from 90 dollars to 400) He was patient, easy going and kind. Give that man a raise ❤️”
“All of the workers in the store treated me great and knew what they were doing. Walked in wanting a new phone and was out of the store less than an hour later with no complaints. Will be back with any questions.”
“I had an amazing experience at Verizon. I spoke with Jason and Marc. All I needed was a sim card but theytreated me as if I were buying a new phone + service. I highly recommend them.”
“John Jayy helped me and my fiance switch from Verizon to T-mobile and get new iphones and such. He was so helpful and patient even with the store being super busy. 10/10 would recommended”
“I was in today to upgrade my phone and i was assured by Juliana. She had wonderful customer services skills and i was in and out within a hour so happy to be coming back to this location!!!!”
Open 24 hours
4000 N Cannon Ave, Lansdale
Internet Service Providers
“NetCarrier is an excellent partner to work with on all things voice and data services. We have used their voice services for 15+ years and have yet to be disappointed with any part. Knowledgeable account managers that respond personally to any request, no matter how small it is. On those rare occasions when we did have problems and called for support +90% of the time the person who answers the phone (and they always seems to answer) ends up resolving the issue. I don't think we've ever had a problem that lasted more than 24 hours.Highly recommend NetCarrier!”
“I went to a Verizon store and the service was terrible and not customer friendly. I decided to go the Verizon store in King of Prussia and the Manager Dionne greeted me at the door with a warm and friendly smile, and immediately address my needs. She is an asset to the company . She is very knowledgeable, and the information she provided was very helpful. She addressed my needs . My son and I left the store very happy. Thank you Dionne!! I appreciate you a lot.”
“My elderly mother had a billing issue and couldn't get through to telephone support so she went to the Verizon store to try to sort it out. The manager on duty was Rashid and he went above and beyond the call of duty to help my mother. He not only straightened out the issue, but helped my mom install the Verizon app so she could try to address any future issues through the app. Thank you Rashid for being so nice, so helpful. I wish I could have been there to help but its nice to know people like you are there to lend a hand to people in need of good old fashioned customer service.”
“I had an excellent experience at this store... twice. Mike is knowledgeable, professional, and polite. Go early. The employees get beat up over the course of the day.”
“Went here to get an apple watch added to our plan. We found Rob and his team to be friendly and helpful. Rob had a depth of experience on the current plans, promotions and equipment. We are grateful for their extra time and assistance provided in setting up our new watch. We observed Rob work with his teammates and we were impressed. We saw him diffuse an angry client, coach a new employee, and help another employee with proper account set-up. He had a calm and factual demeanor. We had a great experience and would highly recommend this store. *** UPDATE *** So we get our first bill and we were getting overcharged $200. Rob told us we were getting a promotion that actually had just expired. Corporate T-Mobile on the 611 number was VERY helpful and figured out how to fix the mistake. Their support is so great, all people here in the US. I'm going to keep the 5-STAR review even though I had to waste an hour of my life fixing their mistake... we all make mistakes, and it was an honest one.”
“Came in for an upgrade, left with 2! Scored a tablet on my business plan with all the promos they had running for a crazy low rate. I visited last week, so names are blurry, but (I believe) the Associate Kelsey and her Manager Noah, were very helpful, kind, and professional! They made me aware of all the extras and add-ons, but didn't push me onto them, which was refreshing. I also had some extras on my plan for International talk-text-data that I didn't need, so Noah dug further into the promos and sat on the phone for an hour to hook me up with a cheaper plan! Thanks Y'all!-Stosh”
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“Ramadan and Matt were beyond helpful and very informative I was very much impressed soon as I walked in by Ramadan and Matt was there to back him up I loved the service”