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February 2024 by M A
This staff are rude unprofessional with an attitude especially the manager. Fix your attitudes and be more courteous and professional.
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December 2023 by Amos Jokar
Pretty standard for a Wells Fargo. The staff is normally pretty friendly. For whatever reason, it's one of the only branches that is still open on a Saturday in the area. So I gave it better than average.
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November 2023 by JC Paniagua
I had an appointment with this bank on Saturday @ 10:30 with someone called LuLu, I got there 5 minutes early and waited for over 40 minutes, while waiting for her she did not have the courtesy to acknowledge my presence or to let me she was going to be awhile, she was talking and taking her time with no sense of urgency whatsoever, after 20 minutes of waiting another woman came and asked who was next I told her my appointment was @ 10:30 and I had been waiting for 20 mins, she proceeded to ask and help the other people that were there after me and finally said Lulu would be helping me when she was done, I waited another 10 minutes and no help, I asked to have the appointment rescheduled and the woman said give me a moment I have to make a phone call and then I will be with you, another customer with no appointment ask her a question and she proceeded to help her ahead of me once again. This is totally unacceptable!!!I am a 30+ years customer, and I deserve to be treated as such. THIS BRANCH CUSTOMER SERVICE IS THE WORST!!!I am seriously considering doing business with another bank after being treated like this.
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July 2023 by Monica Sheerer (Mony Money)
They were very friendly and helpful Everytime I've been here, customer service is great and they're very fast I did not wait long at all. Much appreciated.
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July 2023 by Jesse Clark
Dear Wells Fargo management. If you're reading this, please give Shannon a raise. He is a rockstar.
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May 2023 by Christian Carter
Worst tellers in norristown, very aggressive, The drive thru teller walked thru the doors like she just came in from the bar , won’t be back to that branch ever ! They need more help
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May 2023 by D Martin
Bank never has cash at the ATM and you can't deposit at the same time.
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June 2022 by Belle Alena
A man called me from the wells Fargo number listed saying his name is Janet Jackson
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May 2022 by Crystal
This review is long coming maybe 12 years ago, I worked for a company In Norristown and they switched payroll companies. So they advised us that we would get an actual paper check for the upcoming pay period. We had a weeks notice and all my bills were automatically taken out of my bank account. At the time I was banking at American Heritage Credit Union. So our employer banks with Well Fargo so they informed the folks like myself if you cannot wait to deposit your check, go to your nearest Well Fargo bank and cash your check.So here's how the story takes an evil turn. We received our paper checks thru our HR Dept, and I head over to Wells Fargo to what I believed was going to be a quick transaction and I'll buy my lunch which is what I always do on payday. I received the worst treatment a human being could ever receive. The teller and branch manager both refused to cash my check. I immediately called my HR dept to advise I'm standing in the Wells Fargo lobby and their refusing to cash my check. I had a valid Drivers License, I also had a work ID which clearly had my name and photo. My HR Manager was livid and gave me a number they could call to verify. They refused, I was told my only option is I can open a bank account and they would loan me $200. Needless to say I left the bank visibly shaken, upset, no money and no lunch as I had only 10 minutes to get back to work. I've never forgotten this experience, if your asking why now. Cause Wells Fargo is a predatory racist bank. Yes I'm 100% sure it was the fact that I was black. It also cost me $90 in 3 overdraft charges with my bank. I was living paycheck to paycheck at that time so $90 was my grocery money. There was no lunch cause I was going to buy it when I cashed my payroll check. For the people that will say I making too much out of this, will be the same people that have never been humiliated or mistreated because of your skin color. I've never banked with Wells Fargo after that. Not even an ATM. I refuse to give them a nickel of my money. I hope one day brown and black people can see Wells Fargo for who they are and bank elsewhere. Sorry for the long review, I never forgot that incident and I was so upset about not being able to pay my bills or buy myself something to eat. I ran out the bank never getting names of people. Lessons are learned, if you ever experienced this with Wells Fargo let us know, call them out each and every time!!
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May 2022 by Crystal Williams
This review is long coming maybe 12 years ago, I worked for a company In Norristown and they switched payroll companies. So they advised us that we would get an actual paper check for the upcoming pay period. We had a weeks notice and all my bills were automatically taken out of my bank account. At the time I was banking at American Heritage Credit Union. So our employer banks with Well Fargo so they informed the folks like myself if you cannot wait to deposit your check, go to your nearest Well Fargo bank and cash your check.So here's how the story takes an evil turn. We received our paper checks thru our HR Dept, and I head over to Wells Fargo to what I believed was going to be a quick transaction and I'll buy my lunch which is what I always do on payday. I received the worst treatment a human being could ever receive. The teller and branch manager both refused to cash my check. I immediately called my HR dept to advise I'm standing in the Wells Fargo lobby and their refusing to cash my check. I had a valid Drivers License, I also had a work ID which clearly had my name and photo. My HR Manager was livid and gave me a number they could call to verify. They refused, I was told my only option is I can open a bank account and they would loan me $200. Needless to say I left the bank visibly shaken, upset, no money and no lunch as I had only 10 minutes to get back to work. I've never forgotten this experience, if your asking why now. Cause Wells Fargo is a predatory racist bank. Yes I'm 100% sure it was the fact that I was black. It also cost me $90 in 3 overdraft charges with my bank. I was living paycheck to paycheck at that time so $90 was my grocery money. There was no lunch cause I was going to buy it when I cashed my payroll check. For the people that will say I making too much out of this, will be the same people that have never been humiliated or mistreated because of your skin color. I've never banked with Wells Fargo after that. Not even an ATM. I refuse to give them a nickel of my money. I hope one day brown and black people can see Wells Fargo for who they are and bank elsewhere. Sorry for the long review, I never forgot that incident and I was so upset about not being able to pay my bills or buy myself something to eat. I ran out the bank never getting names of people. Lessons are learned, if you ever experienced this with Wells Fargo let us know, call them out each and every time!!
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May 2022 by Crystal W.
This review is long coming maybe 12 years ago, I worked for a company In Norristown and they switched payroll companies. So they advised us that we would get an actual paper check for the upcoming pay period. We had a weeks notice and all my bills were automatically taken out of my bank account. At the time I was banking at American Heritage Credit Union. So our employer banks with Well Fargo so they informed the folks like myself if you cannot wait to deposit your check, go to your nearest Well Fargo bank and cash your check. So here's how the story takes an evil turn. We received our paper checks thru our HR Dept, and I head over to Wells Fargo to what I believed was going to be a quick transaction and I'll buy my lunch which is what I always do on payday. I received the worst treatment a human being could ever receive. The teller and branch manager both refused to cash my check. I immediately called my HR dept to advise I'm standing in the Wells Fargo lobby and their refusing to cash my check. I had a valid Drivers License, I also had a work ID which clearly had my name and photo. My HR Manager was livid and gave me a number they could call to verify. They refused, I was told my only option is I can open a bank account and they would loan me $200. Needless to say I left the bank visibly shaken, upset, no money and no lunch as I had only 10 minutes to get back to work. I've never forgotten this experience, if your asking why now. Cause Wells Fargo is a predatory racist bank. Yes I'm 100% sure it was the fact that I was black. It also cost me $90 in 3 overdraft charges with my bank. I was living paycheck to paycheck at that time so $90 was my groceries money. There was no lunch cause I was going to buy it when I cashed my payroll check. For the people that will say I making too much out of this, will be the same people that have never been humiliated or mistreated because of your skin color. I've never banked with Wells Fargo after that. Not even an ATM. I refuse to give them a nickel of my money. I hope one day brown and black people can see Wells Fargo for who they are and bank elsewhere. Sorry for the long review, I never forgot that incident and I was so upset about not being able to pay my bills or buy myself something to eat. I ran out the bank never getting names of people. Lessons are learned, if you ever experienced this with Wells Fargo let us know, call them out each and every time!!
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December 2021 by Meredith M
I was upset when they closed my local Main Street, Norristown branch but this location has great customer service. I won't go to any other branch.
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August 2021 by Crissy Tomlinson
2 words:customer friendlyness. Make me feel at home when i need to cash a check!!
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May 2021 by G L.
Such a pleasant experience. Smooth and professionally handled transactions. Tellers are friendly and efficient. If you can drive a couple of more miles I'd choose this branch over the neighboring smaller one.
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February 2021 by In
Best wells fargo brand in PA. Staffs here knows more than other branches
