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January 2024 by Edward Tschersich
Ed T.I had a minor problem with my paint job on the hood of my car. Chris looked at the car and stated that he could fix the problem. Chris was very professional and saved me money for I didn't have to paint the whole hood. I also learned that he does additional types of services for cars. I will bring my other cars to his shop. When I went back to pick up my car a young lady was very professional in getting Chris to go over the bill with me. Very grateful that I have met Chris. Thak you for everything.
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January 2024 by Dommy Spec
Been going here for years. Great option for aftermarket, great window tint jobs, exhaust work is great. Paint/body work repairs are also amazing. Had nothing but great reviews from the team over here at cip! For 11 years they just get better as they progress in years!
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September 2023 by Turtle Overlord
Super happy with CIP after another shop had promised and alignment and did not CIP got me right.If you have a lowered car this is definitely the place for an alignment definitely helped me out
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September 2023 by Margaret Anne Chromey
Our son has a 2016 VW Passat with high mileage (150k+). Trying to be independent, he took his car to an actual VW dealership in Easton to have a diagnostic done. They found some issues, and the estimate came back so high just for the parts, we figured we would be looking to get another car for him. In the meantime, my husband looked for a place locally that worked on foreign cars and found CIP. He spoke with Francisco and began to make arrangements to bring the car over. CIP ran diagnostics and found similar issues, but stayed in constant contact with my husband regarding the whole process. Everyone my husband spoke and dealt with were fantastic and friendly and kind and patient (my husband is a talker-sorry, CIP!) Anyway, we are all pleased with the work that was done, the cost was reasonable, and the time frame it took to have the repairs done were as promised (actually a day earlier!). I would suggest that when people read the reviews on here, especially any negative ones, read the replies by the owner. Kuddos to him for standing up for his business and the integrity of his workers! Will definitely use CIP again should our son's VW need additional work in the future! Thank you so much for helping and fixing our son's car!Services: Steering & suspension repair
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August 2023 by Kelly C.
Great guys at this shop. Very helpful, explained the issue in detail and were extremely reliable. Will definitely keep them as my mechanics going forward! No complaints at all!
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July 2023 by Nedja Wilcox
I had an ignition interlock device installed here. I DO NOT recommend this establishment for any service. The defective equipment that was installed in my vehicle would cause a violation lock every time the cable slipped out.This happened because there was clamps missing when installed. (Defective Equipment) The service technician acknowledged the defect and he added clasps and a guard. He was very helpful. As i was on the phone with the II customer service provider (Ignition Interlock) to have the viol lock fee waved because of the defective device the owner Chris Fischer was very rude, loud, and degrading. He shouted at me as if I was not a human being atall. I believe he shouted unnecessarily and without fully knowing the reason for my visit. When I said to him "Sir"Please don't talk to me like that" he then looked at the service technician and said "Get her.out of Here" In all my life I have NEVER been talked to in this manner before.UPDATE: To respond to the owners rebuttal. ALL of what he has responded is an out and out LIE! I do NOT recommend this establishment. Very ignorant, low, and unprofessional.
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July 2023 by Rick Stankovic
Had some exhaust work done on my Mercedes, very nice job. Everyone was great. Very satisfied with CIP.I will be back with other cars for service at this shop.Great work.5 STARSService: Auto exhaust system repair
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July 2023 by 3orN CHZ
This place is sooooooo Honest ( extremely hard to find honest in a mechanics) & Skilled @what they do.... Might I quiccly add VERY Personal.... that I am not in PA but New York & still call on them whenever I'm n town for service on my vehicles!
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April 2023 by Boyce Cherry
I do not recommend this business for auto services of any kind. The customer service is disgraceful. The way the owner of this business spoke to an educated, professional, African American woman is totally unacceptable. The fact that he's even stooped as low as trying to degrade her character speaks volumes of the professionalism and services he has to offer.
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April 2023 by Jelisa K
Owner quoted me a price for an automatic not realizing it was a manual car for a remote starter, still honored the price with the AAA discount. I have sent several friends over since then due to their humbleness and honesty. Always fair pricing and quality work regardless. Highly recommend.
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March 2023 by Andrew Eckley
Quality and very thorough work from the exhaust guy, made sure everything lined up perfectly and nothing was missed. The owner and his team were all super friendly and upfront, stayed after hours to finish up my car!Service: Exhaust
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February 2023 by Annette J
Awesome work by Chris and his team, even when dealing with the insurance company. Chris made sure we were informed every step of the way until the repair was completed. We've been using CIP for years and have never been disappointed with the quality and timing of the work done. Highly recommend Custom Import Performance.Services: Auto glass replacement
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February 2023 by Dan
Really happy with the service and overall experience. Really professional and smooth transaction overall. Not overpriced like most auto shops. Definitely will be going back for future workService: Wheel alignment
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January 2023 by Stan D.
I have left my car, in a good driving condition in this garage a repair. When I received my car back, it almost did not run ( RPM about 3-4K), speedometer was on "0", milage counter and car computer was dead, cabin lights were permanently on and wiper did not work. Having car emergency lights on, car barely moved, when driving. I called Chris, the owner, stating my car is NOT in a drivable condition and he said to bring it back, they would fix it. Next day (afternoon), when I picked my car, it was in the very same condition as the day before and I had to bring it to another garage to fix it. I don't now, if I ever had customer service as bad as this one. Warning to everyone!
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December 2022 by Jean “Jp” Marie
I was never arrested for a DUI. Your staff is incompetent and really nasty. Your service is terrible and so is your business. You should go out of business. It’s a d****
