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November 2023 by Dennis A.
I have used Aarons many times in the past but had not been back there in ten years. Upon returning i found the same person in charge named Tommy, he had grown a little older but not any smarter. I ordered a bed for my wife and was told we would get it in a week. A week went by and nothing and no calls from the aforementioned Tommy. So called and he said nothing yet. Let it be known that he never called, i always had to call to find out what was going on. So another week went by and i called again and the person on the phone said Tommy was going to call the factory and get right back to me. Guess what?? He didnt!! By this time my wife was changing her mind and wanted to keep the bed she had and i said give it a few more days. A few more days passed and of course nothing from Tommy. Maybe he doesnt know how to use a phone. So i gave into my wife and said ok keep what you have. Tommy finally called after 3 weeks, he learned how to use the phone finally and i expect that was a big accomplishment for him. I texted him back and said my wife was keeping the bed she had. Was almost another week or so and he uses his new skill of using the phone and asked when i wanted the bed delivered. I told him we were keeping the bed we had and at this point he couldnt control his temper and said to me "Do me a favor and never come back to this store again" Seems he doesnt have the skills to deal with the public with someone who frequented that store quite a bit over the years. Maybe a few anger management classes would help him but i doubt it. s
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December 2022 by Misty Roses
Definitely a five star experience every time. Jess and Tommy are a great team. Very attentive and meticulous about each detail. Jessica is very knowledgeable and wonderful to talk to. Tommy the manager does his utmost to hit the ball out of the park each time and he does! Never go anywhere else. They have it all!
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December 2022 by Misty R.
Tommy the manager is a stand up guy and always meets his commitments to us. Never disappointed! He and his staff always show up cheerfully, and we are happy to see them. In fact they do go out of their way to address our needs. Love this place!
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December 2022 by Jarret Guth
They failed to deliver my furniture didn’t notify me then after two weeks of me calling them to reschedule I canceled it and they keep lying about giving me a refund do not shop here unless you can take it home your self they are full of lies and they are thieves
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November 2022 by Manny Beltran
Arrons is definitely a five star. Tommy the store Mgr and Dasheim are amazing. Have delt with them for years and not a single issue. Very courteous and always on top of the game. Would definitely refer and recommend.
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October 2022 by Samuel Shaw
The staff is always so helpful and knowledgeable. Could never complain been renting from them for years. Would highly recommend them.
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September 2022 by Haley Fulminante
I'd like to start by i don't have a lease with this company, yet I continue to get harassed for their inability to do their job. My ex used my address upon leasing items from them (mind you these items were never delivered to my home let alone entered my home) my ex is not even on my lease. But apparently him staying with me at one point (still these items not entering my home) mean they can call me 10+ times a day while I'm at work and pound on my door & windows all hours of the day/ night. I have cameras so they can't deny that. I've had enough and I will be contacting the authorities the next time they even step foot on my porch. I have already emailed corporate with proper proof and won't stop. You will no longer harass me.
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September 2022 by Heather Sabatine
Amazing staff I get everything for my house through them wouldn't go else where...
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December 2021 by Honey Immaculate
They horrible taking people money and push back there delivery
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December 2021 by Inieja Banks
They horrible taking people money and push back there delivery
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November 2021 by Deanna M.
Scott is right there should be a rating for no stars .first of all the one guy they have nassiem or what ever his name is ? is the most arrogant rudest man i have ever dealt with he was bullying me on the phone over 1 late payment . on a very uncomfortable bed he had the nerve to yell at me and tell me that "oh im coming over you better be home " i felt threaten by him it wasnt right . a customer should never have to be bullied like that . and then he said "OH what did you do with my money why dont you have it dont you know you spent MY money wheres MY money ??!!!" like common its a bed it felt like one of those drug deals you see on tv , ! its not there money its mine and if i needed the money for somthing else important how in the hell is that there business NO its my business my personel business how dare they treat a customer like that then they come to my home and wont leave . i told them please go away cause all they did was bully me about ONE only one late payment. you dont come to a persons home like that ! there just horrible !! never again Never ! if you need to rent furniture or anything else from someone go somewhere else you will be much happier!
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October 2021 by Melissa Gifford
I do not usually write negative reviews but I feel this people need to know the truth. Easton Aarons is the worst including the corporate office.My dryer stopped working 3 months ago. It took a month for Aarons to get me a loaner. Prior to getting the loaner, They kept calling for the last payment which I chose not to pay since my dryer was not working. Each time that they called, which was many of times, to set up an appointment to bring a loaner, they never showed up. They stated that the guys don't work in the rain or heat. I had to cancel many appointments because they stated they were coming. Finally, the loaner was delivered. It than took an extra 2 months to get our actual dryer back. Aarons did the same thing as before, not showing up after scheduling the delivery. Finally they delivered my actual dryer was delivered yesterday(9-15-2021) but they did not hook it up correctly. The delivery guy said he got dirty so he was not able to fix the situation. Now on to corporate, the lady who took both complaints was amazing. The district manager, on the other hand, he keep interrupting and did not want to hear my concerns. I wish everyone the best, whoever decides to lease from this company.
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September 2021 by Melissa Lopez
I do not usually write negative reviews but I feel this people need to know the truth. Easton Aarons is the worst including the corporate office.My dryer stopped working 3 months ago. It took a month for Aarons to get me a loaner. Prior to getting the loaner, They kept calling for the last payment which I chose not to pay since my dryer was not working. Each time that they called, which was many of times, to set up an appointment to bring a loaner, they never showed up. They stated that the guys don't work in the rain or heat. I had to cancel many appointments because they stated they were coming. Finally, the loaner was delivered. It than took an extra 2 months to get our actual dryer back. Aarons did the same thing as before, not showing up after scheduling the delivery. Finally they delivered my actual dryer was delivered yesterday(9-15-2021) but they did not hook it up correctly. The delivery guy said he got dirty so he was not able to fix the situation. Now on to corporate, the lady who took both complaints was amazing. The district manager, on the other hand, he keep interrupting and did not want to hear my concerns. I wish everyone the best, whoever decides to lease from this company.
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July 2021 by Travis Reagan
The most unorganized company I've ever had to deal withWe waited almost three and a half weeks for a mattress.the first told us 1 week then it became 2 weeks when we finally went on sat the 3rd of July we were told it would there on Tuesday between 11 and 2 at 130 we called and were told that it's would be by 7 when we called they said that the delivery guy was there and called us which is total B.S.
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February 2021 by Sofia Hornbaker
Great service , clean, staff friendly, always there to help you get want you need