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October 2023 by Jan T.
Just had a really nice experience at Rocky's. I had a few returns, a purchase, and was lucky to meet Meggie who was working the register. What a ray of sunshine in this cloudy, rainy day!!! Life can be stressful and rushed and we can all use a smile and uplift - thank you, Meggie and I hope I spelled your name right. Thanks, Rocky's for a positive shopping experience.
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September 2023 by Dr. Melody Schumann-Herb
Prices are higher here than Bangor. People outside bothering customers for money. The manager has been advised.
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July 2023 by dan stevralia
False advertising. The item I wanted to purchase came up at the register with a different price than what was marked and also was supposed to have a 50% discount applied that wasn't applied. Cashier did correct to give the discount but refused to give me the marked price so the higher, hidden price was discounted. I left without purchasing. Cashier became disrespectful when I was arguing my point and couldn't get a manager because they were "on a conference call."
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July 2023 by victor ramon
We would like to support our local businesses in our area but the few times we have been to this Ace hardware we have found the staff very unfriendly and not helpful at all. We would rather shop at Lowe's because they are friendly and offer better customer service. If i could give zero stars I would.
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July 2023 by Dan S.
False advertising. The item I wanted to purchase came up at the register with a different price than what was marked and also was supposed to have a 50% discount applied that wasn't applied. Cashier did correct to give the discount but refused to give me the marked price so the higher, hidden price was discounted. Cashier became disrespectful when I was arguing my point and couldn't get a manager because they were "on a conference call." She told me my only options were to pay the higher price or leave without purchasing. I left without purchasing. Home Depot here I come...
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June 2023 by Nick Howells
Very rude early moring staff can't hand me receipt told me to grab it people don't say goodmoring item wasn't tagged properly and of course ace products are horrible I will not come here again
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June 2023 by Augie B.
TERRIBLE CUSTOMER SERVICE! Not enough staff and the ones that are there don't want to actually help you. I needed help locating an item that the website said they had in stock. I had looked and couldn't find it, I asked for help and the salesperson told me to go to the aisle I just came from, apparently she couldn't be bothered to actually help me. I placed an online order received an email it's ready for pickup get there to be told the order was canceled.Go anywhere else but here!
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June 2023 by Christopher Fanguy
Purchased brush trimmer/weed wacker. Staff extremely helpful and showed us how to to start, change blades, etc.
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June 2023 by Mike Bell
This place is great! Nice people and a huge selection of everything!!
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May 2023 by Dr Alexus Le Sabantino
Well stocked, pleasant workers, good prices. Robin did a great job helping me with an issue that she successfully resolved. Bill was helpful with outdoor fertilizers.StoneBridge Farm
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May 2023 by Robin Robinson
We went to purchase a lawn mower which cost in excess of $500.00. No one came to offer us assistance and the cashiers were very cold. We will not be doing business there Nymore a d Home Depot got our busi ess. If I owned this business, I would start paying attention. Sincerely, your lost costomer!
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May 2023 by Barbara Hiberman
I was able to find exactly what I was looking for and used the reward I received from Ace's loyalty program. Nice selection of paints and hardware items.
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April 2023 by Beaner B.
The guy there gave me the wrong flag pole for my stamped steel bracket, he said it would fit but it didn't. Don't go here, the people there are stupid.
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April 2023 by Michael Spohn
Ordered a ego leaf blower on line sale only and had it delivered there. Couple of days later it was ready as promised. Picked it up with no problems
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March 2023 by Johnny Midnight
Seems to be pretty well stocked, yet a bit pricey. Decent if you're in a pinch
