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February 2024 by Mad Fatty
Didn’t have what I need but the staff was there to help with any questions.
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February 2024 by Mac Bitly
Performed a very quick in store pickup. A+++
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February 2024 by Richard Pastor
Just be careful sometimes they overcharge you for stuff you did not want such as the protection plan. Otherwise very nice people
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February 2024 by Michael Pasquarelli
Had what I was looking for in stock, and cheaper than Apple sold it for on their website.
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February 2024 by Ana Fumando
We were told they don't answer telephones as they don't have time to speak to customers.
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February 2024 by Shawn Eldridge
No question about it here, Best buy is truly a great store and it has always been one too. The only thing is this, they need to start bringing back the CDs and more of their dvds in the store. Oh yeah can I forget about the CD players or stereos
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February 2024 by John F
Purchased a laptop via phone. After the sales rep took the order I was supposed to speak with the Geek Squad to schedule install for malware & ms office suite. I paid for both but my call was transferred to India, Asia, Panama City & Alabama & I was never connected to the Geeks. After all that I was so frustrated I went to store to pickup my laptop & and to install them myself. When I told the clerk of my experience of traveling the world his response was the stores do not answer the phones because they don't have the time to speak to us. Ironically, when I showed up, he was conversing with another worker, which is why he was not at the customer pickup counter. This is my final Best Buy purchase. I'm done with this company!
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January 2024 by Kathryn Jennette
Bought a stove on Thursday was scheduled to be delivered Saturday. Received text reschedule until Monday. Rescheduled for Thursday. Then get another message it's the following Thursday. I have been a Best Buy customer, computers, supplies whole house appliances I am so disappointed.
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January 2024 by Camille LoSapio
We got a great buy on a HP laptop. We were assisted by a young man, KJ, who was personable and knowledgeable. Great representative for Best Buy!
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January 2024 by KADİR YENAL
We returned the gift product, they didn't tell us the number to be returned, they finished the transaction, and when we wanted to give up, we stayed up for a long night.
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January 2024 by Patti Barile
This store Best Buy is horrible!!!!!!! My family purchased me a tablet on 12/17/23 and by 1/17/24 it broke shut off and went completely black and can NOT be turned on or off and doesn't work & they tell me the receipt expired on 1/13/23 and gave me a manufacturer # which is only a voice-mail which is full and you can't leave a message, and no one is helping me at all ! Will call Better Business Bureau!!!!
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January 2024 by Kevin Finney
Don't like that you can't talk to someone in store. Was told from Geek Squsd I'd have to pay to have safe mode removed from when I bought notebook
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January 2024 by James Berry
The representative at the Geek Squad was very helpful and professional.
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January 2024 by John T Matthews
Picked up a t v for my mother at a very reasonable price
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January 2024 by Robert Gonzalez
Poor customer service from geek squad. Employee not familiar with Best Buy certified refurbished products at all. Became annoyed and tried pushing me into returning the laptop when I made it clear I wanted it diagnosed and serviced as the laptop was certified and refurbished by Best Buy. He instead begrudgingly tried to process this but told me I had to go to Apple who told me Best Buy would need to take care of it. As far as geek squad is concerned I’d recommend going elsewhere as they don’t understand how their own policies work and lack good customer service skills
