H&R Block tax professionals know taxes and can handle tax needs and maximize refunds. Customers can set up an appointment in a local tax preparation office or work with a tax consultant from home using services like Digital Drop-Off. The office is described as friendly and competent, with work done in a timely manner. However, some reviews note the service can feel a tad pricey for an easy return. While many experiences are positive, citing professional and courteous service with excellent customer service, some customers report logistical issues. These include appointment scheduling problems, being bounced between multiple agents, and occasional computer glitches. The business emphasizes safety, with deep cleaning, disinfecting, and social distancing in offices.
Robert Swoope was professional and friendly. He was thorough and polite.
March 2026
My tax preparer, Mary Kay, was very knowledgeable and patient with my questions. I would highly recommend her to anyone needing to get there taxes done.
March 2026
All wonderful!! Great experience with Kay Odegard every year. Would highly recommend.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee