“My Dad has been coming here for years to get business mail here when Rich owned the place, and I finally switched from a PO Box at the postal service to one here for my business, and the service from the wonderful ladies who run the place has been more than outstanding! I’ve only dealt with Krystal and Linda but I do believe there are a few other people that help run it too but absolutely amazing service from everyone!”
“Dropped off on a very busy Friday. Gentlemen working was by himself and handled every customer with attention and great customer service. Very efficient and polite when most people would be overwhelmed. Definitely an exemplary employee!”
“I have gone to the Hellertown UPS store many times, and they’re always so helpful.
This morning they went above and beyond to help me get a package returned. The Lead female staff member was so kind, and helped me navigate through the process of a package return for the Company. I needed to return the package to get my money back, but the sent email from the Company would’nt let me open the QR Code to scan. She read through the email for me, because I had no readers to read the small print. She let me forward her the email to the Store email address and she printed it out for me and packaged up the bag the item was shipped in. She was wonderful, because if she hadn’t helped me I 1. Would have wasted a trip to their store but more importantly 2. She saved me from having to go home to call the Company to figure out how I could resolve the issue, which we all know how long those phone calls can take with so much hassle. Super Awesome Woman!!!!”
“Richard is awesome. His competition gave me a shipping quote that ranged from $448 to $1200 to ship three small items. Richard picked up my items, packed and shipped them with insurance for less than $100!! Need I say more? Trustworthy, honest, with integrity and great customer service. You can’t ask for more. I highly recommend this team! Thank you, Richard.”