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April 2024 by Nicholas Kostick
Our purchasing experience was nothing short of a good time, thanks to Tom O'Neil who manages two different locations in Easton, PA. We went to the location next to Kohl's off Rt 248. We had an enjoyable and fun time going through the process of learning what bed fits our needs best, as well as the right size and type of pillow. Tom was very patient with my process, which included trying out almost every bed in house because I like to be very particular and not miss out on any options. I would highly recommend Tom to anyone looking for a new mattress.
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April 2024 by Michael Mutz
Arnoldo was extremly helpful in our matress decision.
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April 2024 by Amy Hamscher
Alfonado I believe his name was. Was very helpful finding me a bed for my son at a great price and getting me one of the box springs that was floor stock at a discount. Very helpful
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April 2024 by Karen Harding
Arnaldo was very friendly and remembered us from a week ago and helped us to get a new mattress and bedframe and we get it in 2 days that’s fast
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March 2024 by melissa helm
Great experience and customer service! Can’t wait to try my new mattress.
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March 2024 by Steven aadsen
Anthony was very knowledgeable and very helpful. We went in just to price check and he helped us find the right mattress for my wife and me.
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March 2024 by Dotty Dottery
I'm a loyal customer at this location. I stopped in to find a new mattress for myself. As a senior citizen, I was greeted, my needs were addressed. Very pleasant Saleman. Placed my order.
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March 2024 by Briana Newman
I find mattress shopping overwhelming. There are tons of reviews on mattresses that are so conflicting. I went to mattress firm to test out some mattresses I’d been looking at online. When walking in, everyone was very friendly without bombarding you into purchasing something immediately. One of the salesman, Tom, came over to offer assistance. I mentioned what I was looking for out of a mattress and he gave me a few options with different price points. He was kind throughout the entire process and was patient with both me and my young niece when we asked a ton of questions. When making my purchase, he provided great explanations of all of my options, making sure I was aware of all the fine print details. I bought everything on a Saturday and delivery/set up happened the very next day. After the delivery was completed, I received a curtesy call/ follow up from Tom to make sure everything went well. I would recommend this store/Tom to everyone and already have.
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March 2024 by Jessica Mumma
Tom was very helpful and knowledgeable about the products! We have been loving our new mattress!
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February 2024 by Marie Bartosh
Friendly service!!
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February 2024 by Nick Vitulli
Tom was exceptional! He provided us with all the information we needed to make a well informed decision. He was not pushy and didn't try to push us to something we didn't like or was more expensive. Overall amazing experience!
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February 2024 by kimberly finegan
Always a pleasure buying from Mattess Firm. Top notch products and of course service. Ask for Tom Oneill if you ever need expert help!
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February 2024 by Sandy Zimmerman
I called and spoke with Thomas as I was looking for a specific metal platform that I saw on their website but could not let me pick the size I needed. Sometimes they have things you cannot get but sometimes they have it in store. They did not have it but as I was deciding to buy the more expensive one Thomas called me back to let me know another store had one left instock and was holding it for me. He went above and beyond to help me.
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January 2024 by Mark Dzienis
Mattress was delivered on time. Still waiting on a call for the bed sheets.
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January 2024 by mike wismer
Tom was a big help in picking out and ordering