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February 2024 by IQBAL SINGH
Very bad customer service always delay
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February 2024 by Vanessa Adams
Worst bank I have EVER dealt with. They are all problems and no solutions. Their workers are inaccurate, unprofessional, and lazy people! I will be closing my account here in the very near future.
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January 2024 by Julian Walker
the woman at the window. short spanish girl. I asked her to deposit the check as cash. she didnt answer and walked away. I flag her down after shes literally putting my check in the system. and when I flagged her down, she looked at me super annoyed. and I once again asked her to deposit it as cash once again. she then said yea and shook her head and smiled when she turned back to the screen.I been here for a long time and im tired of these people and their attitudes.
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November 2023 by naveed akram
I went there with my wife who opened an account online and wanted some helpThere was a older tall lady with short hairs sitoin corner treated us bad, she was very rude and didn’t want to help us then my wife said lets go to other branch
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November 2023 by chris w
Service is so ? slow. They make customers wait while they do other duties
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July 2023 by Roger G.
As a small business owner engaged with T.d. bank, every other branch in our area is run efficiently and quickly expedites customers. This branch repeatedly has a half dozen employees who always seem incapable of stepping into a position as teller. Leaving lines often standing in wait for a signicantly longer period than any other branch I jave ever visited in my 7yr affiliation
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November 2022 by Alex Skiner
Many thanks to the specialists of the department. They helped with all questions and even helped on the spot with setting up the application. Thank you so much for your attentive attitude to customers.
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September 2022 by Tiffany Andrews
Beware! I’ve been banking with them for years. I guess they changed some of their banking policy but when I opened an account for my small business, the bank manager advised that I use a personal banking account until the business grows. Unfortunately we did hit Covid and things got a little crazy. But 2021 I was making a come back! My business included dropshipping and sometime when an order would come it it would be automatically fulfilled. Sometimes it would take a few mins for the payment to deposit, however the item would be purchased. Sometimes several items would come out at one time, overdrawing the account. But the deposit would be there, just pending. That is a $35 charge. If the money isn’t settled in the account each item that was purchased would get a $35 fee! So in one day they would charge me $90 for 3 items that debited the account. The deposit is there but when it finally settles, it’s eaten up by fees. So all year I’m going back and forth about not allowing items to be purchased automatically if the funds aren’t settled. Please put overdraft protection on my account. I had to have gone thru this at least 4 times over the year, yet they still kept allowing the account to overdraft. By the end of the year, I have paid over $2000 in fees!! When I went into the branch very upset, and wanting my money back, I threatened to close the account after funds that were being deposited settled the next day. Well, the bank assistant, caught an attitude about this matter even after seeing and knowing this terrible thing was happening ruining my first year of open business. She decided on her own to just close my account without funds settling stealing about $1000 between deposits and fees. No one would help. Because she actually closed the account I couldn’t even get my money back. I am a black woman owned business. I was not yelling or disrespectful in any way. They just didn’t care about me. I feel robbed and disappointed. I’ve struggled to stay afloat ever since. Thanks but no thanks TD Bank in Palmer. Very disappointed and will never bank there again.
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June 2022 by Ian Carroll
This is the worst bank and TD specific bank branch ANYWHERE! Botched a simple business line of credit, which they approved and then rescinded after they ran our credit not 1, not 2 BUT SIX TIMES! We waited over 6 months to be approved and then Declined due to their horrible management procedures. I wouldn't trust this bank branch with my money or business.
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June 2022 by Theo Kahler
“America’s Most Convenient Bank” but they don’t have a drive thru ATM?? “America’s Most Convenient Bank” and you can’t access the walk-in ATM after 5??
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December 2021 by Manta K.
Editing to bump up to 3 stars as the staff did help me get what I needed done and provided a recommendation for a notary. As a longtime TD patron came here to get a document notarized and were told that due to "limited notary services" my documents did not qualify. Would of been nice if they told me when I had called and asked. Additionally I was kept waiting for awhile and asked if I could use a restroom and was told no. I understand due to COVID restrictions but it just seemed a bit odd. I have been debating whether to keep my accounts at TD and little things like this are irksome. My friends use a smaller bank and are much happier with the services they receive. All in all would recommend trying to find a different bank to use if possible. Maybe it's just this one branch but lately have been feeling like this has just become the norm.
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December 2021 by Derek Kosecki
Great staff. Just stupid customers.
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December 2021 by John Kleist
Very good service
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October 2021 by Heather Mcintyre
We trust this branch for many non profit organizations' banking needs, they never disappoint. I highly recommend any of the customer service reps from this branch. They are far more accommodating than any other bank.
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October 2021 by Kenneth Hoover
Gave the teller 2626.00 she hands a slip back saying 2426.00 i said i gave you 2626.00 so she checked on her end then find out she was 200 over an they gave me the 200 back into my account but said they needed my number so they can check in to it calls me back at end of day stating that it was not my 200 dollars an took it back out my account closing account will not deal with these people anymore!!!!!!
