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February 2024 by Jo Kappus
Rented a small cargo trailer, this place is great, they’ll do their best to accommodate you and save you money. Don’t go anywhere else for U-Haul or storage.
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February 2024 by Sarah Moschenross
Do NOT use this Uhaul. One of their employees caused significant damage to our car while unhitching the trailer and they won’t pay for it. We certainly didn’t bash in our own car. They do NOT know what they are doing and won’t take responsibility for their own incompetence and negligence.
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December 2023 by Ryan Teets
Worst customer service ever experienced in life. The disrespect that comes out of this facility is beyond unprofessional.
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December 2023 by Mel Villano
This is the second time I have used this location recently and had an issue. To start, the website/app is slow and doesn’t work half the time. I tried checking in at 8 am before this location opened at 9 am and the app wasn’t working and the lock to get the key would not open with the code until the 10th try. I then get into the vehicle after an inaccurate description of where the vehicle was parked, to find that the battery was dead on the truck. By the time I got the truck started, I lost an hour of precious moving time. The last time I rented a truck here, the truck smelled like marijuana (not just slightly, but like someone just delivered an entire truckload of marijuana). There was no one at the desk to talk to when I returned the truck and was told I would have to call the main Uhaul number about this issue.
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December 2023 by Greg H.
The employees here are ultra helpful. They went above and beyond to help me find a moving company and when none of them were available they contacted their husband and he was able to help me move out of my apartment into my new home. I cannot thank them enough for everything. This is my favorite U-HAUL location for a very good reason and the price was very reasonable too. The facility and trucks were nice and clean as well.
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November 2023 by Ryan Malitsch
Availability wrong, pricing isn't same as when done online. Have to fight them for their own guarantees. Nickle and dimers.
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November 2023 by Adam Marish
I had to rent a 20-foot truck to move some pinball machines and arcade games, and the process was seamless. I had my truck within a few minutes of walking into their doors, and I was only in there for a few seconds to drop off the keys at the end. The people that I dealt with working there were very nice too. The price was extremely reasonable. It's also a very convenient location in a sense that you can get right on Route 22 immediately.
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August 2023 by John K Smith
Ok !!!!;
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August 2023 by Foxx Foster
By far the best location for Uhaul rentals. Very friendly staff. They are knowledgeable, and were able to rent us our truck very quickly. They really went above and beyond for me, thank you!
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July 2023 by M Koc
Trucks may be cleaner and the system showing scratches, dents and hits may be updated but it was not. Inventory is great and service is fast, however if you deliver with more fuel than pickup, that is your lost but the opposite is also lost for you. That is not relevant to this location, that is u-haul fuel policy issue ☺️. This is a good location with good inventory ?
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July 2023 by David Rodriguez
Tammy and Andrew were awesome. Fast service, AMD SERVICE WITH A SMILE. Tomi also made it a smooth process because I had some issues and they made it all perfect. Thank you for putting with me. Sometimes that can make all the difference and they were super busy!!!!!!
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June 2023 by Joel L.
This Location is always Clean, organized, well run, with only newer rental equipment on site. They consistently have a large inventory on hand of all sizes and types of rentals that are well maintained. I have always experienced Fast service from employees who were knowledgeable, attentive, and genial. It's important to note that in general other U-Haul rental locations I have experienced over the years are less than helpful, often having just a few newer rental items with the bulk of their inventory being beat up, old, and still expensive. The difference here is this location is a U-haul rental center and not a third party vendor handling U-haul rentals as part of their overall business. I highly recommend this U-Haul location. I have never had anything but good experiences here and have never arrived to find my requested rental is not available, as happens constantly at third party U-Haul rental vendors. Save yourself a lot of stress on your moving event by choosing this location.
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May 2023 by Julie Kievit
Had a reservation set up for Thursday April 6th, to pick up a 5'x8' trailer. Send me a text message the day before telling saying "Good morning, This is Uhaul reaching out regarding a reservation you have scheduled. Please give us a call."I call and they tell me that they don't have one of those trailers available, they only have a 6'x12', which, for the few things we're bringing, wouldn't even be safe; I'm honestly appalled they would even suggest that because if we were only planning to load a 5'x8', there would be way too much room in a 6'x12', too much risk of shifting, and having an accident.I highly recommend not renting anything from this location and risking that they tell you THE DAY BEFORE YOUR RENTAL that they don't have it or don't care if you get something too big and more likely to cause an accident or not be manageable.
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April 2023 by Julie Weiss
Had a reservation set up for Thursday April 6th, to pick up a 5'x8' trailer. Send me a text message the day before telling saying "Good morning, This is Uhaul reaching out regarding a reservation you have scheduled. Please give us a call."I call and they tell me that they don't have one of those trailers available, they only have a 6'x12', which, for the few things we're bringing, wouldn't even be safe; I'm honestly appalled they would even suggest that because if we were only planning to load a 5'x8', there would be way too much room in a 6'x12', too much risk of shifting, and having an accident.I highly recommend not renting anything from this location and risking that they tell you THE DAY BEFORE YOUR RENTAL that they don't have it or don't care if you get something too big and more likely to cause an accident or not be manageable.
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April 2023 by Holly AnRGirl Hutchison
We have been using vehicles and buying supplies from this location for our moves over the past decade. Vehicles in good condition and Jason the manager is very responsive. The new storage facility on Freemansburg Ave is clean and efficient. Highly recommend their services for moving and supplies as well as storage.
