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March 2024 by Rhea Pitt
The workers here are always so nice, and helpful even when there is a long line of people. Shout out to Adam and Gurdeep; i always see these two at the front on the occasion that I’m in, and they both are very knowledgeable!
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February 2024 by araceli Diaz
I’m leaving 1 star because I can’t leave 0, but that’s what they need! Had a passport appointment for my child. Took him out of school and arrive 30 minutes early since they ask you to be 15 minutes early. Just to be told a supervisor should have called me to cancel my appointment! No call, no message. For something this import to me ( obviously not to them) a message should have been left. Asked to speak to the supervisor none was there. By 2pm on a Wednesday no supervisor?!
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January 2024 by No No
This postal service is not what I am used to seeing or dealing with. I am having problems with getting my mail forwarding to my new address. It has people serving issues and never seem to do what they say . Just not a place a person wants to go to take care of mail business.
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December 2023 by Mr.Arltonio FentyBey
This postal service is not what I am used to seeing or dealing with. I am having problems with getting my mail forwarding to my new address. It has people serving issues and never seem to do what they say . Just not a place a person wants to go to take care of mail business.
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December 2023 by Fiercely Fit Tesa
My package was allegedly unable to be delivered because they couldn’t gain access to the location. There was no obstruction to the location, and the mailbox does not have a lock on it. Unfortunately I don’t trust this post office nor the people that deliver to my home. I will call them tomorrow and track down my package. If you don’t inquire immediately, the package will indefinitely end up missing.In the last year, I had a package that was listed as “delivered” on the website but it wasn’t delivered to my home. When I called the company they asked me to call the post office. When I called them to let them know that my package was not delivered to my home. I was told that they would look into it. The next day, the package was delivered. However, the package was torn and more than half of the items were missing out of the package. The company where I purchased the items, had to replace the stolen items.A few weeks later I had another large package from another merchant, marked as “delivered “ on the website, but there was no package at my door. This time they decided to take the entire package. When I called USPS, they opened another “investigation.“ They didn’t have an answer as to where the package was nor did they provide a solution beyond, their investigation. I was told that someone would call me back to follow up with me. I never heard from anyone in reference to a follow up. So I called the merchant back and they agreed to replace the order. About a week after the order was “ Allegedly” delivered to my home, it showed up on my doorstep. It was the original order that they claimed was already delivered. It had also been opened and resealed but all the items were in the package. I called the merchant and was able to stop the second order from being delivered. This location cannot be trusted to deliver mail/packages with integrity.
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October 2023 by Andrew Morris
Post office and their workers don’t usually get a lot of praise but this one, at least the retail associate I interacted with, does. I didn’t get his name but he worked the morning of 10/14/23. Extremely nice gentleman. Very patient and helpful to EVERYONE who approached the counter. All while speaking with a methodical, raspy whisper.
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August 2023 by Sam Belman
The people here were super nice and helpful. They did everything they needed to do to make sure we got the packages and mail we came in for and make it a super easy/seamless experience. This is the first time in my life that I didn’t feel like getting in and out of the USPS was taking too long.
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August 2023 by ryan bennett
awful. multiple people in my family keep calling in regards to a package. no one answers the phone. nor does AnyOne in the facility follow written instructions regarding parcel delivery (filled out On USPS website). government= failing
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August 2023 by Phuoc Du
It’s 2023 and they don’t have access to their phones. I bet it’s hidden in a closet somewhere in their office just to give us peasants false hopes to contact the almighty USPS.
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July 2023 by Sis Erica
They don’t answer the phone. I’ve been trying to recover my daughter’s prescription glasses for DAYS now and I’ve been given empty promises and the runaround. The carrier marked it as delivered outside of my garage which wasn’t truthful at all. It was small enough to fit in the mailbox yet it wasn’t left there.
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March 2023 by Christina Karch
Mailman steals our fast food coupons which is kind of alarming. Too lazy to get out and leave packages and justifies it by saying it was not accessible. Which is NEVER true. He delivers our mail at 9pm some days. Sent a passport application and it got lost in the mail for a month and the passport did not come in time for a major vacation out of the country. If I could give a zero I would. Do yourself a favor and use FEDEX.
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February 2023 by marie proctor
Package left in lock box 2/24 notified PO unable to unlock. Informed that 2/ 25 package would be brought to my home. It was not. I tried unlocking twice on 2/25 with no success.This is case #48428072. No other notification.
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February 2023 by E Turner
Horrible customer service. Came to pick up my package and they refused to give it to me. Told me they haven’t gone through them yet. Manager’s a real D***.
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December 2022 by Lorraine G
Much improved lobby service lately. Could use some new vehicles in their fleet. Most are decrepit and eyesores
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December 2022 by Lynley B
My package required a signature. Nov 28th: 2 people were home during that time - they rang the doorbell and didn't wait long enough. I went online to reschedule for the following day. Nov 29th: They didn't redeliver. The day passed and no change on status - it's stuck on "Processing at Destination". Nov 30th: Mailman already came, still nothing. I tried calling 3x and no answer so we went to this post office to pick it up in person. It looks like they would never redeliver. It was quick and easy to pick up though so I put an additional star. My advice: do not attempt to request for redelivery. Just come and pick it up.
