R Wireless is an independently owned Verizon Authorized Retailer with stores in several states. Customers report excellent service and a high degree of service with a clear passion for customer service. Staff are described as professional, knowledgeable, extremely knowledgeable and helpful, super helpful, and patient. They go far and above the call of duty, ensuring new phones are set up with photos and contacts transferred. The location is praised for allowing customers to get in and out quickly. Multiple reviews highlight that employees provide significant help without focusing on commission, treating customers as people in need. The team delivers to a high standard, leading many to highly recommend this location.
Went to the store to set up my new phone account. I had to call customer service to jump through some hoops but eventually got the account set up. Ash, the store manager, was very patient.
May 2024
Excellent customer service. Devin stayed beyond closing to help my son set up his new phone and went above and beyond.
February 2024
Super knowledgeable and helpful staff. I will be going back in the future.
