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November 2023 by Paul Palacios
My car was rear ended and I took it to Kilkeary’s Autobody to have the bumper fixed. It looked brand new when I picked it up. They do an exceptional job. Highly recommended.
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November 2023 by Cindy
Always a pleasure dealing with all of the folks at Kilkearys! From Jasmine, to Ken, and Brian....they all honestly make you feel like you're part of the family! They went above and beyond to make sure my car was done before I needed to make a cross country trip to Arizona in my car!Thank you all for being so kind, wonderful, and helpful!
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October 2023 by Nancy C
Have had a few vehicles repaired here. Knowledge people and easy to work with. You can't go wrong.
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September 2023 by Saed Alnaimat
I sent my Mercedes to Kilkeary's Auto Body shop to repair a minor dent. The dent repair was great but it came with multiple problems:I was called to come pick up the car. After driving for 50 minutes to get to the shop, I picked up the car and drove back home (relying on the piece of mind promise they advertised). Afterwards, I found there is a large amount of dirt on the soft top that is so obvious and is caused by material they used during the repair. Why was I not told about it clearly at the time of car pick up? Why did I have to find out myself about it and go through the hassle of having the car returned back again to the shop to get it fixed. Absolutely does not match the values of excellence and honesty they advertise for. Their quality check process (if they truly have one) needs to be replaced. Nevertheless, I give them credit that they acknowledged their mistake (which is the first step in improvement and a very important action) and sent someone to pick up the car and have it cleaned on the next day.Also, if it is obvious that the repair entails ordering certain parts, then I recommend that the shop orders parts in advance to shorten the wait time for customer instead of holding the car waiting on parts to arrive.Lastly, Kilkeary's Auto Body front desk offered me snacks from their snack bar so I consumed some chips but they tasted weird. I looked at the expiration date and the snack was expired several months ago. I checked other snacks and most of them were expired so I informed the front desk who then replaced them. The shop needs to be responsible for stocking the snack bar with snacks and making sure the snacks are not expired; this is not the customer job! What if I got sick from eating your expired snacks?Overall, their people are nice but I had a below average experience. They need to up their game to match the values they advertise for.Service: Body & Trim
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September 2023 by Jeff Wardle
My family had taken our vehicles in for repairs there for years, Come to find out that they only work on high end vehicles now. My vehicle is a 2010 and was told it was too old for them to work on. Won't be back.
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September 2023 by Yu Xuan Xiao
I was refered to here by the dealership. They have done their job right and fixed my car good. I'm pretty satisfy with their quality. However, they took one week longer than they first told me. This brought some inconvenience to my life. Other than that, everything is good.Service: Body & Trim
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July 2023 by Marina G.
I took my Volvo to Kilkeary's Auto Body a couple years ago after it was badly damaged. I was honest with them about what I could afford and thankfully they were completely upfront with me and told me to go to a place they recommended that could do the work for less. I very much appreciated their honesty.
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July 2023 by Leslie
Best place for mechanics and bodywork!! Always amazing work, fair rates and 100% honest!! Great on foreign cars too!
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June 2023 by Chris James
I was backed into while I wasn't in my Toyota Tacoma. The guy responsible came forward immediately, and I wish his insurance had been as reasonable. I took my vehicle to Kilkeary's Autobody and they expertly negotiated with his insurance advocating on my behalf, and made sure that I received OEM parts. They frequently gave me status updates, and the quality of the paint, bodywork, and customer service was superb when I got it back. They are known for their work on high end cars, and my truck and I certainly received high end treatment. Hopefully I never need automotive body services again, but if I do, I know where I am taking any vehicles I own in the future. Shout out to Randy, Ken, Jasmine, and everyone else who helped me through, and made this frustrating process much easier to deal with. Thanks!Services: Painting
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June 2023 by Zakk Guerra
Kilkeary's had my car for 3 weeks to replace a rear door… this is after it took 6 weeks to get the car in to get the repair done.To add insult to injury, I arrived to pickup the car at 9:15am. It took them 40 minutes to hand me the keys due to the paperwork not being done and it being coded incorrectly. To put the cherry on top, upon inspecting the car it had paint chips near where the door was repaired. They fixed it but it took another 10-15 minutes.TLDR: Kilkeary's doesn’t value it’s customer’s time and to say they are slow would be a compliment. I wouldn’t suggest bringing your car hereService: Body & Trim
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May 2023 by Karen Timan
I hade my Mercedes Benz taken there after an accident.Unfortunately it was a total loss.But everyone there ( Shout out to Randy!!) has been amazing.I absolutely recommend them. I hope to not have an accident ever BUT we have kids that’ll be driving, Sooooo.Highly recommend and I cannot say enough GREAT things about them.EVEN through the process of my vehicle being a total loss, They made it as easy as possible, Stayed in communication & were simply amazing!Thank you to all of them, But especially Randy!Randy was top notch!!Thanks
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April 2023 by Richard Doverspike
Brian Rossin at Kilkeary's Autobody kept me informed through the entire process. The body shop did an excellent job restoring the car and was able to match the paint perfectly. I would definitely reccomend and use them again.Services: Painting
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April 2023 by Michael Chambers
Excellent service! Worked with insurance and did top quality work. Don’t ever want to crash my vehicle again, but if I do, I’ll choose Kilkeary’s to make it whole again.Service: Body & Trim
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April 2023 by Chris Corcoran
Everyone at Kilkeary’s was top notch. They are very professional and kept us informed of the status of the job the whole process. Bryan was awesome and very helpful.Services: Painting
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March 2023 by Ace Attorney4
Like the other reviewer, Patrick Jiang, I also had a negative experience with Kilkeary’s and Ken. He took photos of my vehicle and took over a week to get back to me with an estimate. When I did receive it, the estimate amount was absolutely egregious for what should be a straightforward and simple repair. I was nonetheless willing to go forward with the repair but he never followed up with me to book an appointment which is completely unprofessional and a huge waste of my time. I know everywhere is busy and it can be hard to source parts but at least have the courtesy to follow up. I ended up taking my vehicle to A&L’s BMW/Jaguar/Land Rover collision center in Monroeville where the estimate was less than half the price of what Ken quoted. My vehicle was taken in a few days after I called for an appointment and it was repaired within 2 weeks at A&L. I’m surprised Rahal and Porsche Pittsburgh chose this as their preferred auto body center. I would NEVER go here again or recommend anyone, let alone anyone with a high-end vehicle, go here. Also, there are so many fake reviews on here to inflate the rating. Don’t fall for it or be ripped off by this shop.
