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March 2024 by Nick Wagner
Slow - Understaffed
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February 2024 by Samantha
I don’t like giving bad reviews but something needs to happen. It’s was 02/23/24 @ 7:20p. First we waited 20 mins in the drive through line to then be told that they were no longer taking orders at the window. Inside we were greeted by a filthy restaurant with only one kiosk working. Unfortunately there was only one cook who was doing his best while 4 other employees watched and waited for him. We then proceeded to wait for another 25 mins for our order to be ready. By the time we got our bag of food it was cold. They also had their machines down behind the counter which didn’t help. They seemed very disorganized and didn’t have the proper staff in place. There was no need to have 4 people taking orders and only one cook. The other thing I noticed, there were a few people who came in to order and had their food before us. I never expected to spend a literal hour waiting for fast food. They also didn’t offer an apology for the wait, just handed us our food. I’ve attached a photo of the order behind the counter and how long we were waiting to show proof because the kiosk didn’t give us a receipt.
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February 2024 by Matt Carlisle
I have worked here almost 3 years they have taught me a lot and helped me improve my skills.
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February 2024 by Yvonne Waite
We stopped in for dinner my husband ordered a whopper meal no cheese he got a whopper with 4 slices of cheese i ordered a whopper Jr it was cold and onion rings were cold and
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February 2024 by Joseph greer
All I know is don’t work for them they are the worst company to work for a specially the general manager angel he will sit there and say sorry for what happened i didn’t mean to screw you over but if he was so sorry for screwing you over on your shift witch apparently he really wasn’t because he will sit there and do the same thing again the following week but then he will sit there and say i forgot but if you forget all the time then you shouldn’t be the Gm bottom line
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January 2024 by Melvin Farmer
They made a mistake then corrected it. That’s the inside stuff!
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January 2024 by M K
Horrible food quality, horrible service, the manager is very unprofessional and is disrespectful. Seems like they just hire anybody off the street here.
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January 2024 by Marc Kwon
They will mess up your order pretty much every time. Food quality is also terrible. The worse part is, when you go back because the order is wrong, the manager will LAUGH in your face and say there's nothing she can do.
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January 2024 by James Marland
The chicken was old in the snack wrap. The sad part was we had to pull off to the side and wait a few minutes. One wrap was good. Hot crispy chicken. Then the 2nd wrap tasted funky, like it was old. Why make us wait maybe 10 minutes and serve us old chicken?The drive through person was polite and nice and had a good greeting.
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January 2024 by Michael E Thomason
Order wasn't made correctly. The wraps were missing cheese on 3 of the wraps, and bacon on 1 wrap.
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January 2024 by Don Raymond
Not coming back to this BK forget Whopper Wednesday forget actually ordering from a real person I would rate you zero if I could.
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January 2024 by Emily Heisey
Great place for delicious, quick food and excellent service!
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January 2024 by Autumn Thumma
the new sandwiches with the sourdough roll ...so good not sure 9 dollars good but that night yes 9 dollars good at the huuungry point ..so coupons would work for me bk . at least your meat tastes like it might actually be beef ..GO TO THIS BK NOT MOUNT JOY THEY ARE TERRIBLE WITH RUDE FAT LAZY INCOMPETENT EMPLOYEES..
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January 2024 by Debbie Collins
Took them 20 minutes to prepare two large coffees.
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January 2024 by Angel Estrada
I love Burgers!
