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“Stacey and the team have been nothing but first class in communication and support. The storage has been great, secure and clean every year. They continue to make improvements and communicate any changes coming very clearly ahead of time while notifying you when invoices are due. I cannot say enough about the peace of mind they are able to provide.”
“Hello everybody,
I just learned Matthew Hogue has rented a unit again so in his last review where he said everything was terrible and he didn’t have 24 hour access which you do have at an additional cost as well as having to repair the Glide on the overhead door to place his lock …..he’s back! Why come back after your posted rant? You posted you would never come back!
Well we are glad to accommodate you this month! MUST NOT BEEN AS BAD AS POSTED! Whatever you found incorrect or not functional you could’ve called us and we would’ve rectified your grievance. Instead you posted derogatory information. Which was very unkind but you’re more than welcome to stay.??”
“*** Edit *** I had some concerns that I noted below. I received a follow-up call from the district manager seeking not to just pacify or put a band-aid on my concerns but truly sought to hear and understand. He was proactive and followed through to make sure the issues were addressed and was respectfully responsive to my additional questions.
*** Original Review ***
Storage Point has a very easy fairly automated system for getting set up with a unit. Online and auto payments were one of the reasons I chose Storage Point as well as reasonable pricing and convenient locations. They included a lock for my unit and detailed directions via email for accessing the property at any time during the permitted hours. Upkeep of unit is not great. Would give 5 stars, but ceiling is taped and falling down and door gets sticky but overall I'm pleased.”
“Jim's is the best. We have been renting storage from him for many years. We vacation in the area every summer, and store our things from year to year. He goes above and beyond in terms of providing service, and is always cheerful and helpful. Cannot recommend him highly enough.”
9:30AM - 5:30PM
720 N Croton Ave, New Castle
Self Storage
“Had such an awesome experience here. Kevin was the best! He helped me so much and made the whole experience a breeze. I would definitely recommend this storage facility!”
“Affordable, convenient location. Only reason I gave 4 stars is because apparently if you try exiting at 10:00 on the dot, your code will be denied and you will be locked in lol”
Open 24 hours
100 First Ave, Koppel
Self Storage
“Koppel storage is a safe environment, excellent set up of units , prices are fair across the board by unit size , they responded quickly to my request of a unit and brought a lock and take cash which is the way I prefer, so if y'all need a safe place to store stuff- it's right here !”
“I needed a hitch installed on a quick time line, no one within 50 miles had it in stock. Kelly at the store, not only found it, got it shipped in and installed in a nearly impossible time line. The store kept me in the loop at all times. 10/10, will be going back anytime I need anything related to U-Haul.”
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“I recently experienced an extended hospitalization that hindered my ability to pay rent for my storage unit. Unlike many self-storage facility operators, Keith Hoffmeier demonstrated exceptional understanding and professionalism by not disposing of my belongings during this challenging time. Having previously conducted a fair transaction with his father when purchasing a truck, I found my interactions with the Hoffmeier family consistently positive. Their integrity in business practices is commendable, and I highly recommend any Hoffmeier enterprise to others who need reliable services.”