Victra, the local Verizon Authorized Retailer in Ellwood City, PA, strives to provide the best possible experience for its customers. The knowledgeable and dedicated store consultants and managers offer a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Their mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers have praised the store's service, particularly the excellent customer service and knowledge demonstrated by the employees. Reilly, Caleb, and Josh have been highlighted for their patience, perseverance, and willingness to go above and beyond to resolve customer issues, even when the store is critically understaffed and overwhelmed with customers. Despite the challenges of understaffing and high customer demand, the store's employees have consistently provided top-notch service, troubleshooting issues, and ensuring customers leave satisfied with their purchases. Customers have expressed their appreciation for the employees' hard work, focus, and passion, and have recommended the store and its staff to others.
Loved my experience!! Mariah Joey and Amanda were a great help and I enjoy my 2 hums!!!
September 2024
Very helpful representatives. I just wish I lived a little closer. I would love to do business with that branch.
July 2024
Josh was our service provider in store. He provided excellent customer service and was full of knowledge and information about our new purchases (as well as being genuine and kind). We were very happy with our experience and service provided.
