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February 2024 by Deb Martin
William was the most helpful, intelligent and personable person. He answered all our questions and suggested items and we were extremely pleased. Thank you William!
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February 2024 by Jennifer Bowker
William was absolutely amazing! My mother and I walked in with concerns over her phone. William patiently fixed issues, demonstrated techniques, and answered a multitude of questions from us. He was incredibly knowledgeable and very kind. I recommend his services to everyone!
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February 2024 by Katelyn Berrier
I have been in the store a few times over the last few months and each time was a great experience! When I walked into the store William (who has worked with me a few times) was kind enough to let me know an estimated wait time, which was great! While waiting for my turn he was engaging in conversation with the customer he was working with and myself! Setting up all of the new devices went super smooth because he is very knowledgeable and chats with you throughout the whole process!
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February 2024 by Joe Russ
Getting my new phone was quick and painless.
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February 2024 by Samantha Wert
DO NOT GO IN THIS STORE. IT IS A WASTE OF TIME. I was told by Verizon Customer Service that my phone was not working properly because it needed a new SIM Card. Then I called the Phone Center for this store and was told that I could go into the Elverson store without an appointment and that they had SIM Cards in stock. I went there and the man working there was RUDE and treated me very poorly. He had no interest in helping me resolve my problem and started waiting on the next customer before finishing with me. I left the store and went to a REAL Verizon Store (in Downingtown) where the manager personally helped me, installed a new SIM Card, and guess what - my phone works!
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December 2023 by Eric Unruh
Jojo and William are very helpful. I gave them a bunch of unique and probably annoying questions and they happily helped me sort out my phone situation. Definitely recommended
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December 2023 by Alexander Gibble
William was the absolute best. Was stuck in a really sticky situation and he helped us get through it with no problem. He was very patient and kind.
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November 2023 by Courtney Dering
I had such a great experience. jojo and william were so helpful and funny. i had such a fun experience while purchasing and setting up my apple watch. I recommend anyone who lives in the area and uses verizon to come to this location and receive help instead of driving to another store that is further away.
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November 2023 by Dorothy Tevis
Excellent customer service! Josue and William were extremely helpful ?.
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October 2023 by Steve Gombar
Stopped in right before closing time and the wonderful gentlemen William and Jojo were able to stay late and help me out with my new iPhone and get me a new Apple Watch with a great deal, which I am super excited about. It was a pleasure working with them and will always highly recommend this store over any of the three ones in the area.
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October 2023 by Anne Marie Scalies
Walked in at 5:45, not knowing the store closes at six. The first words out out if associates mouth “I close in 14 minutes”. Not hello or how are you.I then said “you don’t want to make a 3 line new activation sale?”He said, “I’m not able to”.I’ve been in wireless for 25 years. This was the worst 2 minute experience.This is why you don’t go to authorized dealers.
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July 2023 by Racheal Nelson
Went in and asked them to put a screen protector on for me and they did a horrible job its worse than the one I had on before... why can't people do their job nowadays??!!
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July 2023 by Janet Hollinger
What kind of service can you provide when you're closed on a Sunday? Always a hassle with this business.
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December 2022 by Francis Hess
Mike & jojo was great!! They offered us the greatest promotions on getting us our new phones and got us on a new watch and tabletIf you're going to verizon go to elverson and ask for Mike and JojoVerizon you have two great stars here awesome job guys
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December 2022 by Angela Morgan
Mike and JoJo were fabulous..extremely helpful and knowledgeable! I would highly recommend them!
