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February 2024 by Amy G.
I do not recommend purchasing a refrigerator from Kleckner & Sons. We purchased a refrigerator that they recommended and it has never worked correctly. Frigidaire has been out twice to try to fix it and said they again need another part because they can't pull out a part without breaking it- we are unsure how they intend to fix it. We have spent two days at home rather than work trying to have it serviced and now need to find a third day. Kleckner & Sons has been unable to help and says we have to deal with Frigidaire who I have spent countless hours on hold with. I should have purchased from Costco with a no questions asked return policy. I now have a fridge for only a month that barely works and no return opportunity. I thought going with a local company was the right thing to do as I would get better service in the event that an issue arose. I was incorrect.
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January 2024 by Tj Wiley
Nice to work with reasonable prices!
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January 2024 by Melissa R
I usually get appliances here. Went to purchase washing machine. Was told there was nothing in stock at all that met my need and they couldn't even give me an estimate as to when they may have availability.
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December 2023 by Debbie B.
Great place for all your appliance needs... service is excellent! Very friendly & knowledgeable about their stock... I would definitely recommend Kleckner's for all your appliance needs!!
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November 2023 by Heather Sauro
Laurie Ann in the Emmaus location is fantastic - her service and attention to detail was over the top. She coordinated a washer/dryer shopping experience for my parents in their 80s that met their needs and made them feel very cared for. Such a comfort to know this local business takes such care of costumers. Extra kudos for the long distance advice to make my own Electrolux dryer work better too!
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May 2023 by Olivia Kirchner
We bought a new washer and dryer set, and they’re so amazing!! Charles and his associate did amazing with the set-up, and he was very informative about how to properly use the machines!!! Very knowledgeable from start to finish, great service, and fantastic people!
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April 2023 by Frank Yandrisevits
Well established appliance dealer. Free parking. Good selection of appliances. Knowledgeable and welcoming staff.
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February 2023 by Bill Gastinger
I visited to look at a GE refrigerator they had in stock. The salesperson Daniel was low-pressure and promptly answered all my questions. The appliances were being shown properly- unlike some big box stores where the floor models are barely put together and there are no employees to be found. I’d be happy to visit kleckner again to shop for our next purchase.
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January 2023 by MaryAnn DeMilia
Service and product are amazing! Family owned and operated and they really care about you!
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December 2022 by Sandy Vona
I just purchased a stove from here. Previously I purchased a refrigerator. They are great to work with. The staff is very knowledgeable. Prices are competitive. I prefer shopping local and this is a great place for appliances!
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October 2022 by Frank Lindenmuth
Would service an appliance unless it was purchased from them. They just lost a possible cash sale.
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September 2022 by Steve Ziminsky
When my 10+ year old refrigerator stopped working, I went to Kleckners and had a new one delivered and installed in less than 24 hours. Thanks very much. ?
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August 2022 by Rose Fried
Beware!!!We bought two refrigerators from them, paid cash for both and this is how they treat good customers. Not only that, they damaged the door on one of the refrigerators and we are still waiting for a new door. One of the refrigerators from them we received had problems from the first day. They would not replace it even though it has a loud noise and the refrigerator freezes the food in the refrigerator part. They do not honor anything even though they gave us a refrigerator with issues and they would not replace it with another one. We only had it for less then a week and they made us call GE for service on a brand new refrigerator. And we have to wait over two weeks for the service person to come look at it after spending over an hour on the phone trying to reach Someone!!!I will never deal with them again!
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July 2022 by Video Jockey
We needed a new window AC. Checked all the reviews, checked the two big box stores and finally stopped at Kleckners. Ray (Rhiannon) was our sales associate and we asked her SO many questions. EVERY question from which side of the unit doe's the power cord come out to all the delivery/pick up info she answered 100% correctly. We are ALL GOOD with our Friedrich CCF10B10A. Price wise Kleckners was exactly the same as online delivery but I carried the perfectly intact box out of the Emmaus store. Thank you Ray!!
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June 2022 by Dave Bobal
Their installers did a nice job installing my three appliances that I bought from them.
