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August 2025 by Nur Koncuy Ozdemir
I couldn’t convince my 6-year-old to ride the bike our friend gave her—she was hesitant. So I called the store to check inventory and went in. The staff were incredibly attentive and knowledgeable—best customer experience! Just 2 hours later, here she is, confidently riding over bumps and loving it. Thank you!
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July 2025 by Tyler
Fast, knowledgable, and friendly service
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April 2025 by Mark Castaldo
The repair shop went out of their way to help solve the problem I was having with an e-bike motor. Thanks!
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March 2025 by Jamin Marcantoni
Great place, good atmosphere. Took my bike in to have the break assembly looked at because there was a hum sound coming from the front wheel. Very friendly gentlemen about late 40’s early 50’s African-American guy behind the counter was great. He adjusted my assembly and best part, said no charge it was a simple fix. Awesome guy!!!! Great store!
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October 2024 by Pablo deMedeiros Morais
I have no pleasure to write this but I had a really bad experience. I dropped my bike to fix something simple and after waiting one day after the date they told me it would be done I called them to confirm the bike was ready and they said it was. So I left my work earlier with friends and we all bought online tickets to downhill and just when I get there they told me my bike was not fully fixed because they didn’t have all parts. They even said sorry but justify it saying they are not Cannondale dealer. This is unprofessional and disrespectful. Maybe Im the first one having this kind of experience. Hope anyone else experiences this too.
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October 2024 by Wendy Weaver
I just had a great experience at South Mountain Cycle. I was having issues with my front tire and they diagnosed and fixed the issue with expertise and were quick as well. I will definitely recommend them for anything bike related.
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October 2024 by scott reckless
Service that is fast, friendly, and good value. I'm so glad there is a good bike shop in town!
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September 2024 by K.I.P The Kid
These guys are legit. They did everything they could to meet my needs. My repair was not orthodox by any means either. I would recommend these folks to anyone looking for a new bike or any of your orthodox repair needs.
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August 2024 by Dion Cheese
I had them work on my ebike when I first ordered it. I could not get the end caps off the OEM handlebars. I had the bike inspected and serviced by them
They are always courteous and helpful whenever I need them. Plus they have a ton of bikes to choose from.
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August 2024 by Gerald Latchum
Highly recommend these guys !!! Derek helped me out with my son’s electric dirtbike adjusting the brakes and handlebars was super friendly and helpful. They will have all of my future business
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July 2024 by Laura Slavin
Came in off the street with a new bike & the crew was super helpful getting me everything I need to get on the road with it. Highly recommend!!!
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June 2024 by angel molina
Good place and Good service
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June 2024 by Matt Kametz
What a great experience working with South Mountain Cycles “Chad,Scott,Derek and Sam”. They got me back on two wheels again. Great to work with, took me several attempts to get me the right bike I needed, based on my size “BIG”. I thought I gave them a challenge, but that didn’t stand a chance for them, they knew exactly what I need. I felt right at home with these fine folks, super knowledgeable, answered every question I had asked. They were willing to go above and beyond without hesitation. I’m already looking forward to take my bike back for service to relive that experience again with SMC. Highly recommended everyone from beginner to professionals
Thank you
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March 2024 by Anthony Cook
Awesome service and the guys here were willing to go over with me what they did and the products they use. Really glad to have found a good shop
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February 2024 by Gregg Heilman
I required the replacement of my handicapped walker brake cable. I received excellent service and the staff are first class. If anyone knows me and needs walker service care or is looking to purchase a bicycle you will get 1st class assistance at the SOUTH MOUNTAIN BICYCLE SHOP in Emmaus PA. MANY THANKS TO EVERYONE!
