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March 2024 by Bobby Miller
The experience at the store was very good. Everyone was helpful and pleasant. The only problem is the customer service from att 611 call. Was put on hold twice for a total of 90 minutes and disconnected both times.
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March 2024 by Ashley Velez
Logan at this store is the best! He was fast and very understanding and helpful with all I needed done. High recommend this store with all phone services.
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March 2024 by Sean Fetters
Dawn was kind and friendly and let me know about the AT&T items that were 50% I bought two very exceptional sales rep
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February 2024 by Rick farling
AT&T.Is the worst Carrier that anyone could possibly have for cell phone service.And when you try and straighten out an issue. They do not want to even listen to reason.
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September 2023 by Hasan Biltekin
Don't go here, the girl there doesn't do anything.
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August 2023 by Rodaisha Dorsey
Lost my phone on a family trip to Hershey park visited this store to see about getting another one . The rep Joshua was able to get me a upgraded phone and also get my daughter a new iPhone for her birthday.!! His customer service was on point guys!!! he was knowledgeable and understood my needs with my plans… in the world where no one really cares anymore it ways very pleasant to have someone show compassion and effectively do his job!!! Way to go Joshua!!!
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August 2023 by Kalen Myers
I went to the store in a tizzy needing assistance to get into my phone turned back on after accidentally running over after leaving it on my car roof and it falling off. This young man named Joshua helped me get a switch over my phone to a new galaxy and he was soooo kind and helpful. Give him a RAISE!!!
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August 2023 by Greg Dietrich
Quick and courteous service. Tyler has amazing customer service skills. 10 out of 10 would recommend.
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July 2023 by Lisa Fairbanks
Tyler had me in and out super fast. He answered all my questions and addressed all my concerns. He definitely knows his product. Was an awesome experience! Can’t thank him enough for his help.
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June 2023 by Kathleen Brumbach
Everybody at the store is very welcoming. Tyler is amazing! He assisted me with everything I had come in for and then some. He was incredibly knowledgeable, friendly, and helpful. This is the best AT&T store I’ve been to by far!
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June 2023 by Tyrone Wagner
Big thanks to Tyler for all the help. We are Verizon customers but we needed a new phone for an ATV trip to West Virginia. At+T has the only service in the area we ride. Thank you Tyler for hooking us up. When we switch over it will definitely be with them.
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June 2023 by Eliot Cooney-Fisher
Very nice staff, for the majority. One was quite odd and unprofessional. Tyler was a big help. P.S. cool tattoos!
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May 2023 by jp
Went in to upgrade my phone. Customer service rep tells me I can upgrade my plan *and* save a significant amount of money on my bill. I'm skeptical, but he seems knowledgeable and friendly so I accept, *after* confirming that the bottom-line cost will indeed be smaller. Get home and log in to my account to find that the rep at this location added several additional services to my plan *without asking me*! I was signed up for a home security package, and an additional insurance package, without being asked. He also signed me up for a premium unlimited data package, instead of the starter package. He didn't explain the difference to me in the store, nor did he ask me which one I'd like to signup for. The online bill when I left the store was $100 *more* than the number that the rep quoted me in the store. We called AT&T and *thankfully* they were responsive, understood our frustration, and removed the unwanted services from the plan. However, I wish that we didn't have to go through that and that the rep was honest and up-front. Either way, I don't think I'll be taking my business here again.
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May 2023 by Frances Beers
Putting off buying a new phone because you dread spending the whole afternoon at the ATT store? Me too. But Johnny at the Enola store was excellent yesterday! He was quick, courteous and entertaining! He even assisted another customer while on hold to process my order. I was in and out in an hour and a half with my new 14 pro and I love it! He even helped me set it up in my car with Apple CarPlay. Thank you Johnny! 5 ⭐️
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May 2023 by Bobbi Larson
Isaiah Robertson? was one of the nicest salesmen I’ve ever met. Polite and easy to talk to.
