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“I decided after decades with ATT, to try Verizon, to get better coverage at my home. What an arduous journey, spanning over 5 hours and two days! No higher kudos could be awarded to Cole, who worked tirelessly to get my phone activated and rolled to my original cell phone number. He was cool, calm and collected, even when I mentioned grievous bodily harm. It was like being at EPCOT, with numerous non-English speakers trying to help. Cole even stayed after closing on a holiday weekend to make things right. To Cole’s management I say, give the guy a raise! Don’t lose this valued employee……he is truly operating at the highest level of Customer Service.
It turned out Tuesday’s mail delivery cleared up what our problem was. Also, I still have crap coverage, but I guess it’s that I live down in a “holler”. Management, please request a new tower near Red Bank Road.
Again, GREAT JOB, Cole K!”
“Fast and Friendly Service. I’ve been there twice and they do good work. I definitely recommend them and their prices are fair. Give them a try, you won’t be disappointed.”
“Great fast service I walked in and he looked at my phone with the damaged screen told ask me the model and I said Samsung 22 Ultra he said $229 I agreed and he said 40 minutes to repair I came back in 30 minutes and 5 minutes later he was done. I will go back if necessary.”
“Terrance M., we are so glad we called! You have wonderful customer service and a genuine, lovely personality that gave our upgrading phone experience one to remember! Willing to wait on us but we got there in good timing. Knowledgeable and patient. Definitely would recommend 3rd st location and will return for additional purchases. I know they better fix that AC so you can be cool in that hot air 😊.”
“Javed is amazing. He made the entire transaction smoothness. If you're ever thinking of making a transaction with cricket you should go see him. As far as switching numbers my wife did that, and it was seamless, and we got a brand new phone for nothing. Go see him.”
“Manager Mike was very helpful and went above and beyond to help me with my order will let everyone I know to come here been to other stores and never got the help I received here excellent customer service”
“Needed a new iPhone Isabel gave me a great deal on a new iPhone she was polite and helpful, she was also very knowledgeable about all the new phone’s Great Customer Service and support.”
“We had a great experience at this AT&T store. Brianna assisted us and was amazing. She answered all our questions and got us on track. Thank you 10 out of 10!”
“I went in the store yesterday . Emily was professional .helpful and very friendly. She answered all my questions and help me with everything I need . Thank you Emily”
10:00 AM - 8:00 PM
4375 Lewis Rd, Harrisburg
Mobile Phone Accessories
“Your satisfaction with customer service will exceed your expectations. Great gifts for different occasions. Very knowledgeable with any type of issues you have with your phone or any other electronic devices.The store also has very affordable phone service plans.”
“Amanda and Cody were the absolute best! When I originally got my upgrade in March 2026, everything was messed up from previous associate (no longer works there).We spent months going back and forth to all surrounding verizon stores and multiple calls witch customer service to get it corrected but nobody was able to. Our last attempt to get a resolution before switching to another carrier was an interaction with both Cody and Amanda (manager). Not only were they able to get everything fixed in minutes, they both went above and beyond reaching out through multiple channels to see any additional savings for us! Cody listened to our concerns and was eager to help, while Amanda was patient, experienced, and knowledgeable and knew right away how to correct the situation. These two are honestly the reason we have decided to stay a loyal customer to Verizon!”
“Our service rep, “G” was excellent. He went out of his way to insure we had a great experience. He is extremely knowledgeable and made the upgrade very smooth and efficient. Thank you “G”!”
“Went here to get fingerprinted for a work background check. Walked in right at the time of my appointment and was waited on right away. Process was quick, I'd guess the fellow who did it had done it a thousand times before. All in all a good experience.”
“The gentleman in this store were very helpful. I didn't feel like they were using pushy sales tactics on me like I would usually suspect when going into a phone store. Thank you for your help.”
“I really hit a hard time in life and Tito was truly a godsend. Patient and helped me concur one of my challenges on the list. Highly recommend this store and even more recommend Tito”
“Called the shop the other day. George was really help in my purchase of an upgrade iPhone? . I don’t know how things were years ago at this place, but now the staff and customer service is pretty good ??”
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“Austin was amazing and helped me through the craziness of transferring all of my information over to my new phone. He was very patient and made the experience painless.”