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January 2026 by Jacob “Jay” Sailer
AVOID like the plague.
My rent has gone up significantly every month, and is now more than when I've had to pay late fees — despite no warnings that rent is due until well after the date.
I even had to place all of my stuff to a larger (more expensive) unit because the one I initially rented was inaccessible when we arrived. The Prime Storage help desk also had a different access code and layout, so I can only guess what's going on at this location.
The front gate is now broken, and other parts of the facility, like lights, are falling apart.
Extremely unhelpful, with no communication unless it's to take your money. Would give zero stars if possible.
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December 2025 by Blake Mike
Kevin was very helpful!
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December 2025 by Gabby
Kevin was super helpful!!! Kind with straightforward pricing, etc. :)
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December 2025 by L B
Kevin was super helpful and fast! Thank you for your help!
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December 2025 by Stephanie Black
Friendly customer service, helpful with all questions pertaining to access and locking of our storage unit.
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December 2025 by Deborah C
I have used Prime Storage in Enola on several different occasions. The staff has always been kind and helpful. I would recommend them to all my friends and family for short or long term storage needs.
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October 2025 by sinnister561
Kevin really helped me get into the unit that actually helped me verses being in the one that I kinda just had to take originally thanks so much
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September 2025 by Kimberly Arnold
Easy and quick to get unit
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September 2025 by Jimi Jones
Easy to understand leases and units are set at good prices. Will recommend.
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September 2025 by Loren House
I've been in twice in the past week and a half once to book my unit and once for my sister both times Kevin was in and he was very helpful both times. He helped me get the right gate code and my sister to get her unit completely booked in
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September 2025 by paige mare
Kevin is a great employee. Helped me with getting a storage unit. Very appreciative. He was very kind
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August 2025 by Joshua Gundrum
Always received prompt support and highly recommend Prime Storage.
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July 2025 by Mary Beth Rogers
The customer service call set the stage for an easy process. Moving is hectic enough so having an easy process was really good.
I made the reservation online and drove to the site, spoke to a nice manager, signed documents and voila’ transaction complete.
Just great!
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July 2025 by Lori Anne McBride
Easy access and safety! I love the fact that the gate welcomes you by name! Entering the storage unit is a little tough because of my knee and entrance way is on a slight hill with two very tiny steps into it.
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July 2025 by Jake Blatt
Great experience nice and friendly
