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February 2024 by Theresa Theresa
I spoke with Hunter Dean on the phone. He was really attentive to my needs, patient, and thorough. I took one last test drive at the showroom. Since I wasn't sure if I should choose a gas car or a hybrid, I had the opportunity to test drive a few different cars. Regarding the pricing without haggling, Hunter and his boss responded to me quite quickly. Not as much back and forth as I had anticipated. I highly recommend Hunter and his group. I have gone to NJ/NY area, but my experience in the Lancaster area is the best. Thank you, guys!
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January 2024 by Joe Drumm
This is not the review I wanted to write…I am currently sitting in a broken down LX600 with less than 5000 miles on it. Naturally, I am frustrated with the situation - I bought an LX instead of a Range Rover for a very specific reason. The staff at Bobby Rahal Lexus (Mechanicsburg and Lewiston), have been wonderful assisting me through this situation. The Sales Manager, Tim, and everyone in both service departments have been extremely responsive AND sincere in all of our communications. No one wants to be in this position, but I am thankful that I purchased my LX at Bobby Rahal and that this situation is being handled professionally and expeditiously. Thank you Bobby Rahal Lexus!
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January 2024 by susan hassinger
Fantastic service!
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December 2023 by Otaniyoz Jabbar
The best the best the best the best staffThank you ?
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December 2023 by Ansar Ahmed
Very nice buying experience! Highly recommend! We will go there again for our next purchase. We worked with Ron Bezzard, and he did a fantastic job! Thanks!
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November 2023 by Aaron Fogleman
I hope this doesn't sound like blind loyalty, but my family has always bought our cars from Bobby Rahal. It wasnt for a lack of shopping around either, they always have the best pricing and the friendliest staffAnd, during the pandemic, they didn't screw people over by charging over MSRP. I'm a very happy and very loyal customer.
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August 2023 by Metamorphosis Salon
I can't express how Awesome Brian is a salesman at this Lexus dealership.As a Virginia resident, I decided to drive to different locations in search of a new vehicle. I visited 4 locations raging from Northern Virginia, Virginia Beach, laurel Maryland, and another location in PA . I almost gave up until I decided to try one more location.Brian met me outside when I was parking, and from start to finish, he was professional polite and knowledgeable.Brian got me a lower rate to finance my new vehicle and brought my old car .Not to mention I left my gold watch in my old car and Brain keot it safe for me. Upon returning to retrieve my watch the hard tags and the check for the old car was waiting for me.I Highly recommend this dealership for anyone that is interested in purchasing a new or used vehicle you will be impressed!
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August 2023 by Lokesh N
I worked with Gus Photis to purchase an IS 350 and the experience absolutely fantastic. He tries to find the closest match for you, is very patient to understand your needs and expectations and works with you to find a reasonable match without being pushy. I never felt pressured during the process.He makes sure to also answer all questions with detailed explanations and finds answers for things he may not know.Wonderful salesperson to work with overall.Zach in finance and Mike the sales manager were fantastic to work with as well!
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August 2023 by Connie Garrigan
Buying my Lexus was an extremely easy experience. Danielle, my salesperson was so nice and not pushy at all about making a sale!! Even after the sale, she spent time with me going over everything and hooking everything up!! Very reasonable price also! Thank you!!
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July 2023 by Brian Converse
My wife bought a NX 350 F Sport, such a nice car. The staff was extremely helpful with every step of the process. Our Sales person Danielle was wonderful, patient, and helpful. So lucky to have done business with her, couldn't have asked for a better experience.
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June 2023 by Laura L
Highly recommend! When I called, I talked with Brian about wanting to compare 2 trim levels of the 2023 Lexus RX. Brian took the time to make sure both models were available for me to see and drive. When we arrived the staff were very friendly and welcoming. Brian made the comparison of models easy and helped me decide based on my needs. We got a deal on a trade of my 2021 Jeep Grand Cherokee L Summit Reserve which also helped me decide on the purchase (loved my Jeep- wasnt sure I would let it go- but so glad I did!). I couldn't be happier with my new Lexus Rx 350 Luxury- love it- new features are great! (Side note: we still drive our 2009 RX350). I enjoyed the experience at Bobby Rahal Lancaster- thank you Brian! PS The bow on my new car made my day! Happy Retirement to me!
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June 2023 by Vira Virochka
Amazing place for buying a Lexus . The best professional Tony Seyfert. Very friendly and helpful. High recommend this auto salon. And service for vehicles is the best .
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March 2023 by Jonathon Chalk
Best dealership experience you could have. Every time my wife and I are there, we talk about how clean and beautiful the facility is, how accommodating the waiting areas are and how pleasant the employees are to us. Our service advisor is always welcoming and keeps us up to date and well informed about the status and condition of our vehicle. We've yet to have a bad experience. 10/10 will always recommend!
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February 2023 by Camille Bowens
My husband and I recently visited Bobby Rahal Lexus of Lancaster County for the first time but it definitely won't be the last. The dealership itself is impressive, only 2 years old...more impressive though is the service you receive. It was one of the easiest, quickest and best vehicle purchasing experiences that we have had. Danielle was great as was Monica! Danielle even called to follow up after our purchase, to see how things were going with the vehicle.
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January 2023 by Joaquin R.
I was in the market for a new car and Danielle went above and beyond what I have come to expect from customer service when it comes to dealerships. The year is 2023 and it seems like a lot of dealerships still operate under some shady intent but this was not the case here. I was out of state and needed to conduct business through texts and phone calls and she kept me informed every step of the way, never making me feel pressured or like I was going to miss the "deal of a lifetime." Needless to say, if you need a new or used car, I would recommend getting in contact with her for a great buying experience. Thank you!
