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October 2023 by Dr Ken Finn
Received a refurbished color laserjet printer that seems to be BRAND NEW by all appearances! The machine performs cleanly and the printing is as sharp as when I bought its predecessor.
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October 2023 by Govinda Kharel
Says they come on site to fix the printer. Apparently they do not come on site. Customer service was great.
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August 2023 by Rick Jaggers
Great customer service!I purchased a refurbished laptop through Amazon, and it was shipped directly from DN Printer Solutions. Unfortunately, it had a loose part inside (it rattled) and I didn't even bother to power it up.I called. The CSR was courteous and professional. She was focused on "making it right" without making me jump through hoops. She arranged - at no cost to me - to deliver a replacement and return the defective laptop.It's only been two days, so I cannot comment on the product itself. Its appearance was fine. It powered up and installed Windows. It connected wirelessly to my router. I added new software. It meets expectations so far.Bottom line: NO complaints about the product, and PRAISE for their customer service..
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August 2023 by Lighthouse of Hope LLC
I recently purchased a used printer from this company, and I must say that I am incredibly impressed with the level of service and support I received throughout the entire process. From the moment I made the purchase, it was clear that this company values customer satisfaction above all else.When the printer arrived, I noticed an unfamiliar noise during printing. However, despite this issue, the printer's exterior appeared brand new. I immediately reached out to Aleksandra in their customer support department, and without hesitation, she arranged for a replacement printer to be shipped to me. To my surprise, the replacement arrived at my doorstep within just two days! The speed and efficiency of their response were truly commendable.As I started using the newly replaced printer, I discovered that it did not have automatic duplex printing capabilities, which was an essential feature for my needs. I reached out to Aleksandra once again, and she promptly explained that the printer I had selected did not possess this functionality. However, she presented me with an excellent solution: for a minimal price difference, she offered to send me another replacement printer with auto duplex capabilities. Furthermore, she even provided a return authorization label for FedEx to pick up the printer from my office, making the entire process incredibly convenient.I cannot emphasize enough the dedication this company puts into ensuring customer satisfaction. Their level of effort and commitment stands out in an era where such attention to detail is rare. Aleksandra, in particular, has been an absolute pleasure to work with. Her professionalism, respect, and constant communication with her supervisors have made our business experience truly pleasant.Based on the outstanding service I have received, I will undoubtedly continue to do business with this company. The seamless customer experience, coupled with the exceptional support provided by Aleksandra, has solidified my trust and confidence in their services.If you're looking for a company that goes above and beyond to ensure customer satisfaction, I highly recommend giving them a try. You won't be disappointed!Thank you once again to the entire team for making my purchase experience an exceptional one.
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June 2023 by Sal Rivera
Anytime I need anything printer related, I always think DNPS ! It's not just the products that are great but the experience and the people whom you deal with are just fantastic. Feels like I'm part of the community they have there. A++ awsome
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June 2023 by B Piepho
Great and fast delivery; quick response to questions. Would definitely use again.
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February 2023 by Anna Bauer
The office I work at recently purchased a printer from DN Printer Solutions. They provided exceptional customer services when we had difficulty with set up (user error on our part). We do a lot of in-house printing, and the printer is performing excellently even with the high demand. We have already bought another product from them and are equally pleased with it's condition and quality.
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February 2023 by Winston Hawkins
I've always had good service and reliability with DN. Good customer service and excellent satisfaction, i actually got most of my hardware from here and the only issues I've run into is how to operate most of it! Awesome company through and through
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November 2022 by Michele Litzky
Ii called the phone number on the sticker on my computer completely frustrated because I could not figure out why my new HP toner wouldn't work in the printer. I could not have been treated more kindly or respectfully. I was walked through every step along the way with an easy to understand explanation. And now I'm printing again. Thank you, Aleks Lupekha. You're a rock star!
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October 2022 by Michel Shapoval
Great printers!
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September 2022 by Matesevac Photography
Purchased a laptop here today and had Joseph help me through the process. Joseph was very helpful and explained to me what features I would need for my work. All others at the location were very kind, helpful and welcoming. A great place to purchase from with a great team of people. Overall an amazing experience.
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August 2022 by David Stein
Twice have purchased a refurbished printer for my business and both times received an excellent printer with no issues and very timely delivery. Bought another refurbished for less on Amazon and it broke within two days. Use DN Printer Solutions. It's well worth it.
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August 2022 by Andy Schlessinger
This printer doesn’t seem to have an Apple interface,The techs at DNPS worried out a solution with skill, patience, inventiveness, communications and a knack for bringing a non-tech along easily and with graciousness.They’re the GOAT of tech help!
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July 2022 by Kayla Edwards
When calling I had to leave a message, but was called back right away! My tech Joseph really took the time to help me out with a printer I purchased that would not connect to my computer or phone. He never got frustrated with me and was very polite and helpful.
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June 2022 by Willasue Susskind
Joseph shared knowledge, patience, and humor to get my laptop and printer working together: Hint: use the cords that come with the printer! Not the leftover cords from the same style former printer! sarah
