Factory Connection Suspension provides professional and knowledgeable suspension service, including re-valving, springs, and repairs. The team is praised for being super friendly, polite, and offering excellent customer service and communication. They take time to understand customer needs, ensuring the work results in a bike that rides like a dream with improved handling and comfort. Multiple reviews highlight perfect, top-notch results that exceed expectations, creating loyal, lifelong customers who highly recommend their services for optimizing the riding experience.
Great work and excellent communication. The suspension was really good the first time I had them do it and after 60 hours I sent it back to freshen it up with some slight changes and they KNOCKED IT OUT OF THE PARK!
February 2024
Quick service faster than expected suspension looks and feels great
September 2023
I love this place so much I’m actually considering changing my graphics to match the factory connections yellow and black stickers on the forks. Excellent service, quality work, great customer service. They ask the questions so you end up with the suspension you’re looking for. They are 2 for 2 with me.Edit- see pic
