Factory Connection Suspension provides professional and knowledgeable suspension service, including re-valving, springs, and repairs. The team is praised for being super friendly, polite, and offering excellent customer service and communication. They take time to understand customer needs, ensuring the work results in a bike that rides like a dream with improved handling and comfort. Multiple reviews highlight perfect, top-notch results that exceed expectations, creating loyal, lifelong customers who highly recommend their services for optimizing the riding experience.
Always a good experience. Got my forks done 2 days earlier for me than what was expected after my poor timing. Been coming here for over a decade and will continue!
March 2025
Great work and excellent communication. The suspension was really good the first time I had them do it and after 60 hours I sent it back to freshen it up with some slight changes and they KNOCKED IT OUT OF THE PARK!
February 2024
Quick service faster than expected suspension looks and feels great
