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October 2023 by Denise Null
These guys are great! I have them work on my carts when I need new tires, tubes, etc. and they never bat an eye at the weird carts I bring in. Always answer my questions and are super helpful. Also set me up with my Thule kayak rack when I got it. Would not hesitate to do business with them.
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October 2023 by Joe Dematteo
Twice I purchased Dirt Bikes with Green Mountain, Im happy I found these guys, wont call anyone else!?
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September 2023 by Joanna L.
STAY FAR AWAY IF YOU NEED REPAIRS. Not being a local, I was shocked at the condescending, dismissive way I was treated. They refused when I asked, to even describe what "repairs" they did to my bike. I tried calling them and was hung up on several times. I had to find out later FROM MY BANK when I stopped payment, the mistruths they claimed about my bike and the state it was in. They will fix things that don't need fixing, and dismiss your requests for legitimate repairs. ME: The front caliper is sticking. The left pad is pressed against the rim when I squeeze the brakes, it's literally visible. GOODY: There's nothing wrong with it. JENNIFER: The bike was "extremely" rusted. ME: The bike was always kept indoors and has ZERO rust having been constantly maintained. Afraid to use my bike, I took it to another shop outside of Philadelphia where the owner went through every test and detail with me as an honest repairman should. Stay away from Green Mountain Cyclery.
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August 2023 by gina sensenig
After stopping at two other local bike stores this morning, we landed here and had a wonderful experience! A great balance between knowledge and friendliness. Love the bike I purchased! Took it for a 30 mile ride this evening and couldn’t be more satisfied!
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August 2023 by Weylan Shirk
This is the best damn bike company in the Susquehanna valley. I have tried to call bicycle shops in Lebanon pa and the customer service is just outright horrible. Not these guys! Mike and the gang will get your old beater bike fixed up in no time ready to hit the road or trails. They helped me over the last year and a half to fill my motorized bike desires. Some of the stuff I couldn't physically do because of my health. They have even delivered stuff to my house and family buisness. And they have also done some other incredible favors for me as well that are great. If you have trouble with your bike, do not be afraid to call these guys. Mike, Goody, Kirk and Daniel are excellent people. Very friendly staff and I will continue to do buisness with them. Thanks guys!!
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June 2023 by Cathy Shiley
Very smooth transaction, dropped the bike off two days later received a text and picked the bike up. The mechanic is knowledgeable and very detailed in his work and the repair cost was very reasonable. This shop is near where we live so no travel was needed for first class workmanship.
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May 2023 by Daniel H
Staff is friendly, prices are reasonable and worked out all the issues I had. Overall positive experience. I would definitely buy from here again.
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November 2022 by Christian W
Only place/people I trust with my bikes. Always ready to help and go the extra mile. Staff is very knowledgeable and friendly about biking especially for beginners. Just ask someone, they won’t judge you - they will help you find the best solution based on your needs. Bought two bikes here and will be back for more.
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October 2022 by Brandon Santiago
Excellent customer service and bike repair. Reasonable pricing as well.
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September 2022 by Aaron Hepler
Always go there to get my bike fixed. Great service and quick. Also have a great selection of bikes and apparel. Highly recommend!
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August 2022 by Remy Delmotte
The guys at Green Mountain Cyclery are great. I’ve been using them since I got my first mountain bike 10 years ago. They have a good show going on. I had some issues with my new bike very recently and Zach took care of it quick and cheap.Zach specifically.. but all the guys there are super knowledgeable and friendly. I’d 100% recommend them to anyone looking to buy a bike or get a bike worked on.
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August 2022 by Richard Banks
Helpful staff that are always nice. Great selection of bikes, especially in the entry level. They've been my shop for a while and I haven't been let down.
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August 2022 by Funny art Witmer
This place said that my bike was to broken to fix which is false. They refused to work on my bike because the frame was scared. So, don’t waste your time. They will not help you.
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July 2022 by Kevin & Crystal G
My husband bought me a bike for Christmas and we went back in that Spring to get him one. Super nice staff, very helpful in helping us decide what we wanted. Haven't ridden much in years so we had lots of questions. Really appreciate the time and patience we were shown.
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June 2022 by Doug
Awesome staff! My wife and I purchased a Thule t2 pro xtr 2" bike rack for our vehicle this morning. I apologize for not asking the gentleman's name who helped us. He was super helpful in answering all our questions and demonstrating how the bike rack operated on the vehicle. My wife and I just wanted to say thank you again for providing friendly exceptional service. It really does pay to shop local businesses. As a side note: We arrived home and placed both bikes on the rack as easy as it had been demonstrated at the store. This is a great product and this is a great place to do business.
