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February 2024 by Cristo Carr
Terrible experience ripped me off for almost 300 and didn’t get my bike running properly. When I asked them about bringing it back to have them fix it right. I was told that I would be charged again because there’s the possibility that I could’ve done something wrong and they would need to re diagnose the problem.. which was the same issue I brought it in for !! Save yourself the time and effort and go to Kens motorcycles out on Rt.61 they’re way more reputable and better overall quality of work and customer satisfaction !In response to the owners passive aggressive comment.As you mentioned you ran it on the bench because of the missing items I find that extremely hard to believe. Because the bike doesn’t idle. Unless choke is on and then it idles roughly and dies when you give it any gas. I was told the bike was running. How could you give me a bike back that didn’t idle properly and say you fixed it. Also how could the carbs get clogged again by contaminated fuel when there is a brand new OEM inline filter that was purchased from you guys. And also the fuel tank was hot tanked and thoroughly cleaned and all fuel lines replaced. And I checked the filter and it’s just as clean as the day I got it from you. Kens took the carburetors apart and confirmed they were not cleaned properly. And after the first experience I had with you guys and then when I called about it and you suggested the possibility of them being clogged again due to my negligence left an extremely bad taste in my mouth. The bike wasn’t fixed right the first time around and maybe shame on me for not bringing a battery with me to test it before it left your parking lot. But I trusted you guys and all the positive reviews posted on your website. And you’re correct you have my name and number in your system so I would be more than happy to speak to a higher up to see what can be done. Because now I’m stuck paying a better shop to clean up your guys mess.
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January 2024 by Collin High
Simply the best
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January 2024 by Leonard Zimmerman
Best local place for Honda parts
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September 2023 by Kyle martin
Got a nail in my rear tire on my bike and was in search for a new tire asap. These guys had the right size in stock and fit me into their busy schedule and had my bike ready to go 2 days later. Super impressed with their service. Really nice guys and super helpful.
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July 2023 by David ortiz jr
Very nice folks here. I came on the wrong date for an oil change, and they fit me in anyway. It's a family business, and I like supporting family owned businesses. I've brought my motorcycle here in the past and never had a problem.
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July 2023 by Joseph Favara
Had a very pleasant experience with purchasing my Beta. The staff was very patient and answered all of my questions. Received a detailed walk thru of the bike. I highly recommend ECS.
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July 2023 by Peggy Day
Brought a 2023 Honda Rebel 300 from this place very nice people would buy from them again.
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June 2023 by Ronald Trunzo
This is the way I believe service should be they help you out what's your question very friendly I will probably buy my next bike from
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May 2023 by Troy Hill
I need to commend Chuck & his team. I brought my Kawasaki in becase it would not run right. Chuck made no promises becase they are not a Kawi dealer. The shop was able to find the problem very quickly and correct it for me. I was only charged the time they had in it, which was well under the estimate I agreed to. This money left in my budget to also get a new helmet!
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April 2023 by Plato 110
Awesome people! They got me bike, it took longer but they got it.Chad is the man….THANK YOU!J.
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August 2022 by Israel Vega
First time customer. I was very pleased with my experience. I got some repairs done to my Honda. Staff was helpful and friendly. I recommend for anybody looking to bring there Honda.
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August 2022 by Tyler Kahn
Took my bike here to get my fairings attached after a highlight mod that wasn’t fitting correctly. They ended up breaking clips to my fairings and splitting my fairing. I called and asked what they did with the clips they broke and they old service guy was super rude after I confronted him about it and he hung up on me. I told him I was going to write a bad review and he said go ahead so that why I’m here writing this review. If you want incompetent rude people to work on your bike and possibly break stuff this is the place for you
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July 2022 by Mr504319
Yvonne, Chuck,We wanted to take a moment to thank both of you for providing us with excellent customer service, and sales. Its refreshing to meet people like yourselves in this day and age. Down to earth knowledgeable and family oriented. We are so thankful to see those great personable values are still around. We are already enjoying our ATV. So thank so much for the service you provide it was well worth the 3 hour car ride.sincerely,Kerry and Nichole
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July 2022 by Twin Pine Ford
Bought numerous units from them and have always had impeccable customer service. They always have a large selection and amazing parts inventory. Thanks guys, love my Goldwing and dirt bikes !! Thanks again
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July 2022 by Ap 103
I had a very simple and odd request that most retailers would refuse but the customer service here was so on point and friendly that they just made a new customer. They went out of their way to help at no benefit to themselves. I will be spending my money here at my new go-to Honda dealer.
