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February 2024 by Howies auto
Super easy fast and efficient.
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February 2024 by Johnnie Sohn
Just Phenomenal as usual.
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January 2024 by Renee Emery
Get Gary to do your taxes! Only positive things about him can be said! Fast and friendly very knowledgeable and efficient went from doing my own taxes to coming back to Gary
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November 2023 by J S
We have been getting taxes done here for a number on of years. Originally this was a 5 star rating.Last year the office was very disorganized and in the middle of a move to a different location. That part I can understand, but our tax agent of several years had overlooked a form in the folder of documents and told us we had forgotten it. The fact that it was there all along combined with curt remark was very off putting.The following year I received a letter from tax collection stating I had not filed local tax. When I tried to call the HR Block office about this I couldn't get through, no answering service at all. When I stopped in to ask about the letter the reception was in my opinion very discourteous and abrupt. I was dismissed with out any real answer other than " we will take care of this." " Goodbye now".And yes, that is verbatim.Two stars for other years of much better service and courtesy. This past year experience has me doubting if I will return.
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October 2023 by Gloria M. Alvarez
Wrong hours....
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April 2023 by Ruben Colon
Professional and caring! Made me feel really comfortable!!
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April 2023 by Alex Shaver
They were quick and had no issues.
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April 2023 by Mark Haefner
Gary was fast, efficient and super friendly
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April 2023 by Devon Strickler
They cost too much for what a free pennsylvania prep tax site will give you.
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May 2022 by Melissa Dennis
I tried to file my taxes through the H&R Block App. This is the accountant that prepared my taxes. That's all she did. She took nearly $300 and didn't file. Now I'm getting the run around from them.
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May 2022 by Annette D.
2019 Taxes filed in 2020 by H&R block. We paid $275.00 to H&R block for their services When Taxes were completed, we were told we owed $$ to the IRS because my employer did not take out enough in Federal Taxes. (Which we found odd, because we have not had to pay additional taxes in years? We Paid H&R block and we sent a check to the IRS for taxes owed. The next month we received a letter from the IRS saying we owed an additional $143.00 I called and talked to Nancy at H&R block, they said it is a mistake and they (H&R block) would handle it. The next month a second letter came from the IRs demanding payment, again I called H&R block and they said they would handle A third letter came from the IRS. threatening to take my house, car etc. to cover the costs... it was $149.00 ! After looking closer at the third letter and going back over my taxes, I saw that Nancy the person who did our taxes had entered an amount onto Form#5329 stating we overpaid into our HSA (Which we did not) After being in contact with H&R block. again, I explained my findings, that Form 5329 was filled out in error stating we contributed in excess of $2823.00 when I actually contributed a total of $2900.00 not even close to the allowable amount. They said they would file a corrected revision. And they did, but because it is a revision and it fell over into the next tax year, we are still waiting for our refund. We had to pay $4.15 to send the amended taxes certified mail to the IRS in Kansas City MO. H&R block never offered us a refund for the 275.00 we paid to have our taxes done poorly For a large company I expected better Customer Service... and accuracy!
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May 2022 by Laraine Montgomery
The tax preparation experience was fine. Debbie did this for me. However, what happened to me after this is horrifying and I will never go to H & R Block again. I paid for the service with a check which Debbie processed as an electronic transaction. She did not give me the paper check back nor an actual paid receipt. 2 weeks later the paper check was processed as a deposit at my bank so I paid for their service twice. When I called about this, I received little help or assistance in its resolution. I showed them the online banking information so later I did get a call saying I would receive the duplicate payment back in about 6 weeks. The amount in question is $280 which they took twice from my bank account. Instead of receiving a the refund they owed to me, they gave the matter to a collection agency and are now telling me I owe them $280.00. I still must resolve this with the collection agency which is ridiculous because I do not owe H & R Block. H& R Block owes me. This whole experience has been tension producing, frustrating and just horrendous for me. Not a good way to do business. Do not give them a check ever! I never received a phone call from the manager or an apology for all of this distress. To whomever, I just called the 800 number you gave me and it was fruitless. I was transferred to at least 5 different people, and then was about to be transferred once again to the local office which is now closed. The whole thing was another exercise in futility.
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May 2022 by stephen ruhl
Debbie is extremely understanding and helpful. She is very upbeat, positive, and great at problem solving. She took my dreaded, annual obligation to taxes, and made it fun and effortless.
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April 2022 by Kate Drinkard
Nancy was so nice and very knowledgeable. Colby was also very nice and helpful.
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April 2022 by Candace Occhiogrosso
Love Elise and feel very.comfortable letting her handle our taxes
