Planet Fitness is a gym with many locations that provides a welcoming, judgement free space for everyone to build strength. Members find it is not crowded at night and the equipment is in good shape, with everything needed for a workout. The gym is kept clean with sanitizer stations. Some note the space can be somewhat small, so certain equipment is limited. Customer service experiences vary; some members report very helpful, patient, and kind service that solves problems, while others have found the membership cancellation process to be very difficult and inconvenient, sometimes requiring escalated attention to resolve. Overall, many members love the place for a no-fuss workout and highly recommend it.
