The Sherwin-Williams Paint Store in Ephrata offers exceptional quality paint, supplies, and stains to bring ideas to life. Customers report that the team is very helpful, especially when it comes to paint colors, where they are the best. The store provides a free coffee bar and offers coupons for savings and free color swatch fans. Staff members treat all customers very well, making newcomers feel like regulars. Knowledgeable associates and managers help customers find exactly what they need, confirming the best product for the job, such as the highly praised Duration exterior paint, noted for its unparalleled flow and coverage. The store also features computerized paint matching. The management demonstrates a strong commitment to excellence, with the store manager personally following up on customer feedback. During busy periods, the assistant manager is noted as a consummate professional who keeps composure under pressure, handling every customer and staff need with excellence. This dedication to service ensures customers feel well taken care of and many state they will never buy paint anywhere else, continuing to give the store their business.
Stopped by for paint samples. I've never been in before, but they treated me like I was a regular. Other customers were being well taken care of as well. The free coffee bar is a nice touch.
January 2024
Friendly and knowledgeable staff. At times there are great deals on quality paint and supplies.
September 2023
Got two coupons in the mail, one for a free color swatch fan, and another for a large savings if I spend $200. I got the Swatch fan, and was treated very well by a helpful manager. She helped me find exactly what I was looking for, and confirmed that it was the best for the job.
