-
January 2024 by Raymond tranquil
Not helpful with the customer, rather them do it online then help them do it and make them seem uneducated.
-
January 2024 by Ace Yaj
I had a great experience with printing once with a girl who was around the age 25-27 years old. She helped me out with my wedding invites immediately and printed with paper that i brought in with no issue. She was great! She didn’t make me wait another day but rather did it right on the spot. But there was another more older lady that was working today and she was EXTREMELY rude. She was no help at all and gave me a lot of attitude. She didn’t offer any help or any other option for what I needed done. Mind you, I had brought the same exact paper that I used for my invites yet she REFUSED to help me.
-
November 2023 by Joseph Lawville
I was just at the Staples in Ephrata, and the woman behind the copy and printing area was very rude. I asked if she could help me print something out and she told me to go over to the printer and tell me when I need help and she was the rudest person. I just left the store
-
November 2023 by Cheyenne Getz
Christine in the Print and Marketing department is wonderful to work with.
-
September 2023 by Alber Hanna
Lady in the print center was very unhelpful. Just told me to use the self serve printers.There is no way to adjust the printer to fill page with print file, so it printed too small.I paid for my junk print
-
September 2023 by Richard K
This store had exactly what I was looking for on Saturday September 9, 2023. The associate at the front of the store told me which isle the item I was looking for which saved me a lot of time searching.
-
August 2023 by Justin Newswanger
Lady in the print center was very unhelpful. Just told me to use the self serve printers.There is no way to adjust the printer to fill page with print file, so it printed too small.Color also didn't work right so it left a blue line across my print. Lady said nothing she could do... just use a different printer.I paid for my junk prints and walked out. Didn't want to try again and spend more money.I have printed at a different location several times and they're always are super helpful in resizing and they're fast, and they're always happy to reprint anything that doesn't suit, for no extra cost.Not coming to this location again.
-
July 2023 by Daniel
Couple of the employees aren’t the best but most places are like that, overall well kept store decent prices
-
July 2023 by Jodi Shaffer
Took my friend there to get a paper faxed.she is older, and I had to wait in my car with my dogs.anyway she asked the young girl working if she could help her, and she was very very disrespectful and said no, and she was not busy, probably texting on her phone ?? you need to tell your employees to be more helpful and respectful.
-
June 2023 by Josiah Grunwald
Fast and easy to find what I was looking for. Helpful staff.
-
May 2023 by rita nuam
Went there twice and an associate at the printing center is a joke. She said she’s busy so she can’t print it for me. And speaking to me very rude.
-
April 2023 by Amanda Britt
I went in to drop off a happy returns with the QR code. As I walked in the store I was greeted with a smile. The cashier that helped me with shipping was super sweet and helpful! They have UPS, USPS, and happy returns shipping!
-
October 2022 by ashley Nicole
Came with my mom so she could print some documents out. The staff is very friendly.
-
August 2022 by Lori Spitzer
An associate named Jeff helped me get set up with the Classroom Rewards app. I stocked up on Post -It pads (love them and bought all sale cubes) and got some Crayolas. Jeff was very helpful. I used my Staples Rewards to get $5 off. I saved additionally by using the app.
-
February 2022 by Stefan Z
Worked here for 6 years as a manager in the good ol days. (And thank you to the very generous review on here that mentions me by name) The store isn’t what it used to be. Knowledgeable technicians have been gone since 2015 and the Staples company is owned by a private equity firm which just means the new executives are milking every last penny out of the company until it goes under. Tech work such as virus removal has been done remotely for the past 6 years. This store used to be open 8am to 9pm every day and they’ve recently cut their hours to 9am-6pm. Not looking good. We used to have 5 managers on duty which has seemingly been cut down to one or two. I’ve replaced price tags every weekend and the prices have only ever gone up. Even long-term employees for 10+ years are gone. Avoid at all costs. Buy hammermill paper from their website and HP printers directly from HP. There is no reason to shop here.