Twin Pine Ford is a local Ephrata Ford and pre-owned dealer serving the community since 1955. Customers report an incredible service experience from start to finish, describing the process as efficient, inviting, and comfortable. The dealership offers a no-haggle price on vehicles that other dealerships do not come close to matching, and provides a fair valuation for trade-ins right away with no additional negotiation needed. The staff is consistently noted as amazing, excellent, knowledgeable, patient, courteous, and professional with a good sense of humor and a low-pressure approach. Salespeople are attentive, explaining add-ons without pressure and checking in after the sale. The facility is comfortable with plenty of snacks, a charging station, and free WiFi. Although the process can take time, especially on a Saturday, the experience is positive from top to bottom. The dealership also provides valuable perks like a free oil change, a tank of gas, and free state inspections for the life of the vehicle. These great things have customers stating they will definitely be repeat customers and return for their future car-buying needs.
I love my car so much and the salesman Bernie has been very helpful the whole time and gave us honest answers about the car. The test drive was good and the car runs perfect! Glad that he was nice the whole time as well.
September 2026
Our sales consultant, Ryan was awesome. We drove 4 different vehicles to compare different makes and models. Ryan was very helpful and made the experience very pleasant! I love my new vehicle!
September 2026
My interaction with Jon was unlike any i've yet had with a salesperson. He was polite, incredibly patient, and took pressure off an already stressful situation. I felt like a person rather than a paycheck. I would gladly recommend anyone I know to be taken care of there.
