This WellSpan Medical Equipment location has closed

Medical Supplies
1081 Sharp Ave, Ephrata PA 17522

About WellSpan Medical Equipment

WellSpan Medical Equipment is a business that has received mixed reviews from its customers. While some customers have had positive experiences with the store's helpful and professional staff, others have faced issues with order deliveries and the frequency of their supplies. The business is praised for its excellent customer service, with employees like Piper, Vicky, and Amanda being described as polite, compassionate, and thorough in assisting customers. Customers have appreciated the staff's efforts to resolve issues, such as calling a doctor to address a script problem, and providing a comfortable fitting experience for a customer with a specific need. However, some customers have faced ongoing problems with the business, such as continued delivery of orders to the wrong address and changes in the frequency of their supply orders without notice. These issues have led to frustration, and it took one customer getting "angry" to finally resolve the problem. Overall, WellSpan Medical Equipment seems to strive to provide a positive experience for its customers, but there are areas where the business could improve its communication and consistency in order to better meet the needs of its clientele.

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