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April 2024 by Vincent Cifelli
I showed up on time and there was only 1 person there to check in 5 others that were scheduled for first appointment of the day and only 1 Doctor showed up as well, this made 3 of the 4 people leave after about 1/2 hour of waiting. The very pleasant person checking us in took me beak and did at least a dozen x-rays then took me to the examining room. The Dr came in and was very nice as he did my exam and explained to me I needed some additional work that would have to be done elsewhere and the person that does referrals and scheduling was not in and would get back to me on Monday with pricing, It is now Thursday and I have not heard a word from the office except for 2-3 emails to review my visit. I can understand having a bad morning as far as attendance which is why I did not follow the others out the door, but the lack of follow up tells me that there is disorganization in the office and my care is not at the top of their list. So for that I give 2 stars 1 for the poor girl stuck with trying to manage all of the disappointed patients and 1 for the Dr that was there doing his job.
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April 2024 by Rachel Babyy
Nice, clean and friendly
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April 2024 by Marcia Lynch
Your office manager Kim was so helpful and wonderful
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March 2024 by Tonynia Babcock
Everyone was very respectful thy are working with me to resolve my dental problems without adding more that absolutely doesn’t need to be done just to add to my out of pocket expense highly recommend
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March 2024 by anthony smith
I love this place .there so nice...and theAnd the officer manager is so beautiful and nice..
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March 2024 by Jemily H
My mother did not have a good experience with them. My dad said they should be reported to the BBB. I agree with him. How many times can you lose someone's teeth or forget to call her for appt changes. It's been almost a year since her initial treatment and she's still waiting for her dentures. For those that gave 5 star reviews, must have been a lucky day for you. Wish my Mother received the same 5 star care!!!
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March 2024 by Maryann Sirak
They canceled my first appointment and rescheduled. I went and they were nice enough but office manager who was supposed to explain treatment options and payment plans had left. I was supposed to get a call in the morning. It’s been 2 days and no call. I tried calling them but got a recording. Left my name and number and I’m still waiting. ?
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March 2024 by Sandra McAtee
Able to get an appointment quickly. All staff very helpful professional & compassionate.Highly reccommend this practice!
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March 2024 by Stephanie Poncharik
Very friendly staff and got me in quickly! I'm so grateful
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March 2024 by Stephanie Lican
Id give this place a zero star if i could. The staff is unpleasant. I had a broken tooth and the dentist had me come back to fill it. Then ive went back an additional 3 times due to haveing so much pain after he filled it. They have done nothing but put me on a antibiotic that isnt helping and said they couldnt extract it until a week later. I was even crying because i was in so much pain and i got told to take ibuprofen, which i was already doing and its not helping. Heartless heartless dentist!!! Oh and when you try to call its always going to voicemail and they dont even call you back.
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March 2024 by Jack Heintz
?? Appt. on time. All girls very nice. Make it comfotable expieriencs. ?
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March 2024 by Dean Kloss
It was a great experience. The staff is very nice and knowledgeable. I've been going to Aspen quite some time now. And I trust them the To be the best.
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March 2024 by Jeff S
They got me in fast on an emergency visit for a broken molar even though I never been there before. The staff and especially the dentist were really cool. He did an excellent job of yanking that sucker out with barely any discomfort what so ever. Would highly recommend.
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February 2024 by Kailee McChesney
The oral surgeon did a great job. My two extractions went quickly and I feel so much better today. The staff was also very friendly. I really like coming to Aspen dental in Erie. Thank you for all that you do!
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February 2024 by Thomas Douglas
Horrible experience went in for extraction and said they don't have the time they are no different than crooked car dealers don't let deceive you
